Operations Strategist

University Hospitals • Cleveland, OH

3d

About The Position

What You Will Do Support UHPS operational functions including human resources, planning, implementation, and outcomes monitoring. Analyze key indicator data, benchmarking and related measures and recommend plans of action. Provide direction on initiatives related to the four pillars: access, physician recruiting, quality & patient experience and financial performance. Directly participate in system and entity level projects focusing on building volume, maximizing efficiency and enhancing patient experience. Complete current state operational assessments and identify best practices, standardize processes make recommendations for improvement. Regularly interface with senior leadership, providing input and updates on strategic initiatives Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Requirements

• Bachelor's Degree in business administration or health care related field. (Required)
• 3+ years of operations experience (Required)
• Strong PC skills (Windows, Outlook, IDX, Word, Excel) (Required proficiency)
• Strong understanding of financial reporting (Required proficiency)
• Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
• Ability to implement and monitor change (Required proficiency)
• Skilled in personal computer with knowledge of Microsoft programs including Microsoft Office (Word, Excel, PowerPoint, Visio). (Required proficiency)
• Strong written and verbal communication skills (Required proficiency)

Nice To Haves

• Health care operations experience, including financial reporting, human resources, operations, data management, continuous quality improvement, budgeting and program development (Preferred)

Responsibilities

• Support UHPS operational functions including human resources, planning, implementation, and outcomes monitoring.
• Analyze key indicator data, benchmarking and related measures and recommend plans of action.
• Provide direction on initiatives related to the four pillars: access, physician recruiting, quality & patient experience and financial performance.
• Directly participate in system and entity level projects focusing on building volume, maximizing efficiency and enhancing patient experience.
• Complete current state operational assessments and identify best practices, standardize processes make recommendations for improvement.
• Regularly interface with senior leadership, providing input and updates on strategic initiatives
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees