Operations Specialist
About The Position
This position will function as a skilled PS2 within the Department of Information Technology responsible for tracking, updating, and movement of Information Technology desktop and network assets. Specific responsibilities: • Updating meta-data required for asset management. • Add newly acquired assets to the system. • Reassignment of assets, based on ServiceNow incident tickets. • Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment. • Maintaining organization of working area. • Append asset tags to newly acquired equipment. • Reporting from the asset management system to aid in biennium reconciliation • Mobile AV support • Unpackaging and movement of equipment. Follow quality standards. • Analytical and customer service skills. • Communicate accurate and useful status updates. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken
Requirements
- 4 years of experience - Updating meta-data required for asset management.
- Reassignment of assets, based on ServiceNow incident tickets.
- Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.
- Append asset tags to newly acquired equipment
- Reporting from the asset management system to aid in biennium reconciliation
- Mobile AV support
- Unpackaging and movement of equipment.
- asset management
- servicenow
- network operations
- support
- mobile av
- Analytical and customer service skills.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken
Responsibilities
- Updating meta-data required for asset management.
- Add newly acquired assets to the system.
- Reassignment of assets, based on ServiceNow incident tickets.
- Coordinated and organizing disposal of ODOT’s computer and networking outdated equipment.
- Maintaining organization of working area.
- Append asset tags to newly acquired equipment.
- Reporting from the asset management system to aid in biennium reconciliation
- Mobile AV support
- Unpackaging and movement of equipment.
- Follow quality standards.
- Communicate accurate and useful status updates.
- Complete assigned tasks.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
