Operations Specialist

Hedrick Gardner Kincheloe & Garofalo LLPCharlotte, NC
11hOnsite

About The Position

An Operations Specialist is responsible for assisting attorneys, managers and staff and ensuring that all administrative and facility needs are met, and creating a positive and efficient work environment. The position requires excellent customer service and a willingness to help others.

Requirements

  • HS Diploma, GED or a similar combination of education and experience.
  • Basic computer knowledge to include internet searches and use of e-mail.
  • Positive attitude and excellent customer service.
  • 2+ years of experience in an office administration or services role.
  • Transportation to preform court runs and other errands for the Firm
  • Ability to communicate effectively both orally and in writing.

Nice To Haves

  • Some experience in a similar office environment.
  • Proficiency in the following software: MS Word, MS Excel, MS Outlook, Adobe Acrobat

Responsibilities

  • Hospitality responsibilities include answering phones, greeting clients, scheduling conference rooms, tending to requests of clients and guests, arranging video conferences and conference calls, catering events, and setting up conference rooms.
  • Operations responsibilities include mailroom and courier duties, document management including copying, scanning, organizing, burning CDs/DVDs or other digital file formats, and managing document backup and shredding.
  • Ability to perform minor repairs and maintenance tasks, such as replacing light bulbs, fixing door handles, and repairing furniture.
  • Administrative responsibilities include conducting research, assisting in the law library, ordering and distributing Office/Pantry supplies, and general administrative support.
  • Manage vendor relationships for office-related services, such as janitorial services, security, and building Maintenance.
  • Managing office equipment, and overseeing maintenance and repairs.
  • Provide support to all departments by assisting with various projects.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Short-term Disability
  • Long-term Disability
  • HRA
  • FSA
  • 401K
  • Educational Assistance
  • Pet Insurance
  • Paid Holidays
  • PTO Accrual
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