Operations Specialist

Aldridge Pite, LLP

9d•Remote

About The Position

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpose The Operations Specialist II intake position will be responsible for processing, setting up, ordering title, and sending FDCPA letters on foreclosure, eviction, national foreclosure, and other default related referrals. These tasks must be performed with extremely high accuracy and within the client specified SLAs.

Requirements

Bachelor’s Degree Required – any field
Default/Foreclosure/Title knowledge preferred
BKFS, Tempo and, Equator experience highly preferred
Proficiency with Excel and other Microsoft Office products
Ability to manage and prioritize large caseload
Ability to type at least 60 WPM
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm’s vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.

Nice To Haves

Default/Foreclosure/Title knowledge preferred
BKFS, Tempo and, Equator experience highly preferred

Responsibilities

On-board client referrals
Prepare all foreclosure FDCPA Letters
Data entry and data interpretation
Retrieve, upload, and review mortgage documents
Understanding judicial and non-judicial foreclosure setup requirements
Review payment history of loan from servicer
Order Title Searches and monitor for receipt
Review and prepare Demand/Breach letters
Communicate with clients via email and clients systems
Assist with other duties and special projects as needed.

Benefits

Company Paid Life and Disability Insurance plans
Medical, Dental and Vision Plans with Prescription coverage
401K Retirement Savings Plan
Flexible scheduling (within reason, depending on position)
Generous PTO plan for all full-time employees
Full equipment station at no cost for remote employees, including dual monitors
Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
Wellness programs and employee discounts
Learning and development training opportunities for both personal and professional growth
And so much more!