Operations Specialist

Intuitive•Atlanta, GA

11d

About The Position

Primary Function of Position: The Operations Specialist will manage logistics and operational projects for the Commercial Enablement organization. This role will support the Commercial Enablement department to coordinate training logistics, process improvement initiatives and administrative functions for training programs to deliver effective training experiences for Intuitive employees and distributors.

Requirements

Bachelor’s degree required
10+ years of professional work experience, in operations required OR
Has been an Operational Specialist or related department for a minimum of 2 years
Strong attention to detail
Technical savvy with Excel, Word, PowerPoint
Ability to manage multiple projects simultaneously and deliver high quality results.
Team player with the ability to build productive working relationships and collaborate cross-functionally Strong verbal and written communication skills

Responsibilities

Develop plans for travel for attendees of Commercial Enablement programs including but not limited to: flights, hotel, transportation, VISA requirements and more.
Work with Travel Agency to provide seamless process for travelers, while maintaining close attention to cost
Proactively analyze cost and seek opportunities to reduce spend
Optimize attendee list process
Manage programs: coordinate facility logistics, forecasting, scheduling, and reserving systems / trainers, and other program support
Ensure adequate administrative needs for all programs
Effectively manage the forecasting of attendees, capacity constraints, and budget for all department needs
Manage the administration of training technologies to support training program delivery.
Maintain accurate training records
Administer the electronic testing, run reports and analyze data for training programs, sales meeting, etc. (example, Questionmark, Qstream)
Viewed as an expert in the department in the field of Operations. Having broad expertise or unique knowledge, uses skills to contribute to development of department goals and principles and to achieve goals in creative and effective ways. Has complete knowledge of all department procedures and may be tasked with development of new projects.
Acts independently to determine methods and procedures on new or special assignments.
May supervise activities of others.
Has expert level knowledge of department administration, logistics and operations. Translates best practices to new and tenured employees. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Provides direction to others within the department and is often sought after by various cross functional departments. Sometimes tasked with introducing new projects to Leadership.
Anticipate risks and roadblocks before these occur; takes proactive steps to reduce impact
Effectively resolves issues or problems so that there is minimal escalation required
Routinely removes obstacles for the team
Addresses current and future opportunities and issues to ensure sustainable success
Effectively balances organizational, team, and individuals needs in decisions taken
Models ISI Individual & Leadership Expectations; influences and mentors others in the development of these skills