Operations Specialist I

The Broad InstituteCambridge, MA
$28 - $37

About The Position

Ops Specialist I - Uhler Lab The Ops Specialist I provides administrative and operational support to the Uhler Lab and the Eric and Wendy Schmidt Center. This role performs a range of administrative tasks following established procedures and guidelines. The Ops Specialist I responds to routine inquiries and assists with coordination of meetings, travel, and lab activities while developing familiarity with departmental processes and systems.

Requirements

  • Excellent communication skills and the ability to interact professionally with all levels of staff and external contacts required
  • Excellent organization and time management skills
  • Ability to track multiple deadlines at once and independently follow up on outstanding items
  • Must be able to use sound judgment to solve routine issues
  • Experience with word processing, spreadsheet, and various presentation software
  • Must be able to use sound judgment to solve routine issues
  • Solid understanding of AV and IT setups, including virtual platforms such as Zoom webinars and presentation setups, e.g. PowerPoint, Keynote, PDF, and ability to solve problems quickly
  • Ability to work as part of a multidisciplinary team
  • Ability to work in a fast-paced and challenging work environment, with demonstrated flexibility and calm demeanor with last-minute changes and demands.
  • Highly detail oriented
  • Must possess a positive attitude, be team-oriented, ambitious, quality-driven, and of the highest integrity.
  • Flexible availability required to support occasional late afternoon events and early morning set-ups.
  • Bachelor’s Degree required
  • Minimum of 1 year of related support experience

Nice To Haves

  • Experience working in an academic or research setting is preferred

Responsibilities

  • Provide administrative support to Professor Caroline Uhler and the Uhler Lab by assisting with scheduling, coordination, and routine operational tasks.
  • Assist with maintaining Prof. Uhler’s calendar by scheduling meetings and coordinating logistics for lab meetings, Schmidt Center meetings, teaching activities, and speaking engagements.
  • Help track upcoming activities and incoming requests and escalate scheduling conflicts or priorities as needed.
  • Assist with coordinating travel arrangements for Prof. Uhler, including booking flights, hotels, and local transportation in accordance with institute travel policies.
  • Coordinate onsite visits to the Uhler Lab, including scheduling meetings and greeting or directing visitors when they arrive.
  • Support onboarding activities for graduate students and postdoctoral fellows by helping assign desks, adding members to Slack channels and email lists, and assisting with orientation activities.
  • Help document administrative procedures and operational processes for the Schmidt Center in collaboration with the administrative team.
  • Schedule Schmidt Center administrative meetings, including the weekly Ops Sync, biweekly Ops meeting, and monthly planning meetings.
  • Assist with ordering catering and meeting supplies and processing purchases using approved purchasing methods.
  • Coordinate updates to the Uhler Lab website by gathering new information (e.g., publications, photos) and working with the Communications team to implement updates.
  • Schedule Uhler Lab and research group meetings and assist with meeting logistics, including room reservations, catering, and audiovisual needs.
  • Provide logistical support for lab social events and speaker visits by coordinating schedules, invitations, and meeting arrangements.
  • Serve as backup support for routine Schmidt Center events such as colloquia or coffee socials by assisting with meeting logistics and coordination.
  • Assist with logistical preparation for larger Schmidt Center events, such as the Annual Symposium, under the direction of the events team.
  • Process travel reimbursements and purchase reimbursements for Prof. Uhler and lab members following institute policies.
  • Perform other related administrative duties as assigned.

Benefits

  • medical, dental, vision, life, and disability insurance
  • a 401(k) retirement plan
  • flexible spending and health savings accounts
  • at least 13 paid holidays
  • winter closure
  • paid time off
  • parental and family care leave
  • an employee assistance program
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