Operations Project Manager (Fixed- Term)

Bitly Inc.

1d•$50,000 - $70,000

About The Position

Bitly is the world’s leading Connections Platform, empowering businesses to create memorable connections with their customers at every physical and digital touchpoint. From Fortune 500 companies to small businesses, millions of people around the world rely on Bitly for custom short links, QR Codes, and landing pages that are easy to create, share, and manage. With tools to track and optimize every interaction, we help businesses understand what drives the greatest impact. As we continue to redefine how brands interact with customers, we're looking for passionate individuals eager to drive innovation and shape the future of engagement. Join us in turning every click, tap, and scan into a powerful catalyst for connections. We know the best teams bring different backgrounds, perspectives, and lived experiences. If you're excited about a role and believe your skills and experiences align meaningfully with it, we encourage you to apply. THIS IS A FIXED-TERM POSITION FOR 6 MONTHS The Role As a project manager, you will be responsible for leading teams in defining and executing projects that impact our company's objectives. This individual will play a key role in helping to define best practices for the PMO and collaboration for the larger EPD organization. We are seeking strong candidates to help strengthen, mature, and sustain the momentum we’ve achieved thus far as we continue to embark on our transformation.

Requirements

3 - 5 years of project/program management experience working with Agile and Predictive methodologies, preferably in fast-paced, high-growth environments
High tolerance for ambiguity with the ability to quickly define and execute cross-functional plans and actions with measurable impact
Meticulous attention to accuracy with a rigorous verification approach - you challenge assumptions, fact-check against documentation, and prefer evidence-based communication over speculation
Strong data integrity mindset with systematic documentation practices
Strong planning and problem-solving skills, enabling you to deliver solid business solutions
Ability to interact confidently with senior management leaders and executives to confidently address challenges, handle push-back, and maintain a proactive team-centric approach
Skilled at prioritizing and balancing multiple projects
Understanding of organizational dynamics, proven ability to influence stakeholders with functional and global reach
Experience coordinating multi-vendor ecosystems and managing external partner relationships
Proven ability to hold vendors accountable diplomatically while preserving strategic partnerships
Demonstrated ability to work autonomously in a fully virtual environment, successfully building strong relationships remotely
Excellent written and verbal communication. Adaptive communicator who adjusts style and format based on audience needs (narrative prose for leadership, structured technical formats for engineering, diplomatic firmness for vendors)
Skilled at distilling complex technical information into executive-level summaries without sacrificing accuracy
The ideal candidate has a passion for driving change and motivating teams through results-driven approaches to solving problems
Must be able to interpret and create workflow and process diagrams
Familiarity with Google Suite, Confluence, Miro, Asana, and Jira

Nice To Haves

PMP preferred
Experience defining best practices for business operations / PMO
Startup experience
Certified scrum master (nice to have)

Responsibilities

Actively manage multiple medium-sized and large-scale projects of varying complexity from beginning to end
Coordinate vendor ecosystems, leading regular vendor syncs while holding external partners accountable for deliverables and maintaining strategic relationships
Take program and portfolio roadmaps and break down the work into actionable workstreams and deliverables
Support capacity management and planning
Support operations by function
Be a change agent and lead transformation management efforts
Facilitate planning, prioritization, and tradeoff discussions
Succinctly communicate to the engineer and product managers, directors, and non-technical business stakeholders about project milestones, issues, risks, and decisions needed
Develop strong partnerships across cross-functional teams and create project artifacts (plans, reports, decks, process maps, dashboards, etc.)
Lead vendor and contract management across multi-vendor ecosystems, coordinating regular syncs, negotiating timeline adjustments and contractual implications, while balancing relationship preservation with firm accountability for deliverables
Make data-driven decisions on timeline adjustments based on external dependencies, resource constraints, and quality metrics
Define short-term strategies for the function and Biz & Strategy Operations Department

Benefits

Inclusive health, dental, and vision plans built to support diverse lifestyles.
Employer contribution to HSA plans.
Generous paid parental leave.
Enhanced support for reproductive health, family planning, and new parents.
Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services.
Comprehensive well-being benefits, including a reimbursement program,
Flexible PTO policy.
Impactful connections and community building through our Employee Resource Groups
Company-sponsored events to connect Bitizens together.
401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years.
Stock Options.
Life, Short-term Disability, and Long-term Disability options.
Flexible workspace support provided, including home office, cell phone, and WiFi service reimbursement.
Coworking reimbursement for eligible employees.
Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages.
Reimbursement for professional development.