Operations Programs Lead

RTX•Santa Isabel, PR

4d•Hybrid

About The Position

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We are currently searching for an Operations Program Lead to join our Operation Program Management Team located in Santa Isabel, PR. The Operations Program Lead will be the focal multi-functional professional for several programs. The Operation Program Lead will be responsible for the performance of the family of products under the assigned Programs / Value Streams, ensuring assigned programs issues are attended and resolved with a high sense of urgency. This position will sit at our Santa Isabel, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered.

Requirements

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
Demonstrated professional or educational experience communicating in English and Spanish (verbal and written).
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Nice To Haves

The ideal candidate must be a self-starter and have experience of driving a cross functional team to deliver to tight timelines, while still being able to manage effective relationships
Network with internal and external personnel in area of expertise on program issues.
Represents organization as a prime contact on key issues

Responsibilities

Prepare recovery plans for all overdue Part Numbers under the assigned programs. Recovery plans must include robust actions, with multi-functional owners, and due dates.
Present and articulate recovery plans and paths forward to Leadership (internally and externally) during Customer Reviews and other engagements.
Track assigned programs’ performance to reduce the impact to our customers.
Lead and prepare for customer visits. Ensure there are well planned schedules to attend all our customer’s requests during the visit.
Coordinate with the Operations and Planning Teams to ensure alignment on critical commitments to our customers.
Proactively provide customer urgent priorities visibility to our Operations, Engineering, Quality, Materials and other functions to prevent escalations as much as possible.
Work hand to hand with Engineering / Technical Planning to ensure Engineering Changes (ECs), Deviations, Change Requests (CRs), and any other configuration change is implemented in a timely manner to prevent supply gaps and customer impacts.
Conducting periodic meetings with the customer for program reviews.
Working with other OPMs / VSLs and functional leads to ensure the appropriate priority and are aligned with customer commitments.
Receives minimal instruction on day-to-day work assignments. Plans, schedules, and arranges own activities in accomplishing objectives.