OPERATIONS PROGRAM SPECIALIST (PROJECT MANAGEMENT & STORE STANDARDS)

NEXCOM•Virginia Beach, VA

About The Position

Responsible for the communication of Retail Operations Project Equipment-related information. Develops and maintains an intranet web page containing operational aspects of project-related information, including procedures, instructions, standards, contract sources, and project support documentation. Serves as the Code N lead for coordinating the development and communication of store standards, Hardlines, Softlines, Consumables, Fixtures, etc. Duties and Responsibilities: - Works under the general supervision of the Director, Operations (Projects & Equipment), who establishes goals, deadlines, and indicates the scope of responsibility. Carries out mission with an extremely high degree of independence. Exercises initiative and judgment in resolving problems and executing assignments within Operations, Facilities, other NEXCOM Codes, and Worldwide Field Operations. Ensures NEXCOM Store Operations Goals are met; keeping abreast of the historical, current, and trending financial health of the Enterprise. - Serves as the Code N lead for coordinating the development and communication of Store Standards (Hardlines, Softlines, Consumables, Visual, Fixtures, etc.). Ensures standards are kept current and communicated to all stakeholders. Ensures that a single comprehensive resource for store standards is maintained online. - Is the Code NP lead for the development of the Fixture Standards portion of the Store Standards, with cross-references to both the Merchandising and Visual Merchandising segments; ensures changes are incorporated in both. - Develops and maintains the Code NP (Store Operation Projects) Web Page. Web page will serve as a cross-reference resource, using multiple source data (external/internet and internally developed data), including links to various project documentation, such as project ledgers, purchase orders, and project-specific documentation, etc. - May perform COR (Contracting Officer Representative, or Alternate) duties with selected contract sources to ensure NEX receives the highest quality goods and support available; compliance with drawn or written specifications. Occasional travel required to assess the quality of equipment. - May be required to provide procurement tracking information and updates to the online database, as required. Communicates directly with field personnel regarding procurement and tracking. - Uses computer skills (MS Office Suite and web page design) to develop and maintain project-related/retail documentation. Creates reports, meeting note follow-ups, presentations, and performs related administrative functions. - Provides procurement service support during periods of high project volume. - Periodic travel required: Fixture installations. Obtain detailed pre-construction as-built conditions. Assist Design Tech in creating post-project as-built drawings and assessment of compliance with planned layouts. - Prepares and maintains a database of all fixtures and collateral equipment required in NEX retail facilities; the database will include a square foot cost analysis/linear foot analysis, departmental analysis, and fixture capacity analysis—outcome of analysis to guide the decision making of Standard Fixture selection. - Provides Premier Customer Service through timely and professional verbal and written communication. Performs other related duties as assigned.

Requirements

Six years of experience
Three years of experience in administrative, professional, or other responsible work
Knowledge of time management, organizational, computer, and customer service skills
Create reports and clear and concise communication tools
Skill in dealing with others in person-to-person work relationships
Ability to exercise mature judgment
Three years of experience in work that involved organization and development of web page content
Knowledge of procurement and/or contract representative work and retail fixture materials and/or floor plans

Responsibilities

Communication of Retail Operations Project Equipment-related information
Develops and maintains an intranet web page containing operational aspects of project-related information
Serves as the Code N lead for coordinating the development and communication of store standards
Ensures standards are kept current and communicated to all stakeholders
Maintains a single comprehensive resource for store standards online
Code NP lead for the development of the Fixture Standards portion of the Store Standards
Develops and maintains the Code NP (Store Operation Projects) Web Page
May perform COR (Contracting Officer Representative, or Alternate) duties
Provide procurement tracking information and updates to the online database
Uses computer skills (MS Office Suite and web page design) to develop and maintain project-related/retail documentation
Provides procurement service support during periods of high project volume
Prepares and maintains a database of all fixtures and collateral equipment required in NEX retail facilities
Provides Premier Customer Service through timely and professional verbal and written communication