Operations Program Manager

Digital Consultants, LLC•Alexandria, VA

2d•Hybrid

About The Position

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth/development opportunities, competitive wages, and a complete benefits package. Digital Consultants is seeking an Operations Project Manager to join its corporate operations team. The Operations Project Manager will manage multiple programs and support business development activities. This role requires the ability to thrive in a fast-paced environment and effectively manage change in a highly competitive market. The ideal candidate will possess initiative, high energy, excellent people skills, and be an effective leader with a track record of successfully managing people and projects. Location: Alexandria, VA or San Antonio, TX or Huntsville, AL. The position is hybrid, with remote work as assigned and frequent commutes to project locations as needed.

Requirements

5 years of relevant experience managing IT projects and/or experience in government contracting (service contracts).
DoD active-duty experience or professional experience in a customer-facing role with DoD personnel.
Active DoD Secret Clearance.
Bachelor's Degree in a related field and/or Project Management Professional (PMP) certification
Up to 10-20% travel (primarily local with occasional domestic overnight travel).
Valid driver’s license and good driving record.
The candidate must be able to sit or stand for long periods of time, with or without reasonable accommodation. The position requires the frequent use of personal computer equipment, including extended use of computer screens. This position will support some AV projects and may require occasional lifting of objects up to 50 lbs., ladder usage, or working with power tools to develop, implement, or evaluate project deliverables or requirements.

Responsibilities

Supervise multiple domestic and global projects, these contracts will depend on the PM's location.
Responsible for their day-to-day activities, the quality of their team’s work, and for customer satisfaction.
Lead quality assurance standards and manage project deliverables.
Manage the integration of vendor tasks and tracking/reviewing vendor deliverables.
Perform root cause analysis and develop practical solutions for customer issues and concerns in coordination with project teams and team leaders.
Prepare and deliver briefings and presentations to various stakeholders.
Develop and manage project plans.
Review task performance and work products for correctness, adherence to design concepts and user requirements, and progress per schedule.
Coordinate with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.
Provide support to corporate business development activities, including managing indefinite-delivery/indefinite-quantity (IDIQ) contract vehicles.
Use business intelligence to provide customer and business knowledge and ensure the team fully understands customer desires, needs, and competitor capabilities.
Review government solicitations, identifying all requirements and criteria for evaluation, and assisting with creating solutions.
Participate in kickoff meetings, status updates, data calls, and color reviews as required.
Write and/or edit proposal sections to support proposal and business development efforts.