Operations/Payroll Coordinator, Miami Lakes Athletic Club

The Graham Companies • Miami Lakes, FL

9h • Onsite

About The Position

Miami Lakes Athletic Club is a premier fitness and lifestyle destination dedicated to health, wellness, and exceptional member experiences. As a property of Graham Hospitality, a division of The Graham Companies, the Club reflects a long-standing tradition of excellence, community commitment, and professional standards. Our team takes pride in delivering outstanding service while fostering a welcoming and dynamic environment for members and employees alike.

We are currently seeking a detail-oriented and highly organized Operations / Payroll Coordinator to support the day-to-day administrative, operational, and payroll functions of the Athletic Club.

POSITION SUMMARY

The Operations / Payroll Coordinator plays a critical role in ensuring smooth internal operations and accurate payroll coordination across all Athletic Club departments. This position is responsible for reviewing, verifying, and submitting employee time records to The Graham Companies Payroll Department, while also supporting scheduling coordination, compliance with company policies, and overall administrative efficiency.

This role requires a high level of accuracy, discretion, and the ability to thrive in a fast-paced, service-oriented environment.

Requirements

• Minimum of 2 years of experience in payroll coordination, operations, or administrative support (hospitality, fitness, or service environment preferred).
• Experience with timekeeping systems, scheduling software, and Club Automation required.
• Strong attention to detail and high level of accuracy.
• Excellent organizational and time-management skills.
• Ability to handle confidential information with discretion.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage competing priorities in a fast-paced environment.
• Collaborative mindset with the ability to work effectively with managers and staff at all levels.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong mathematical and analytical skills.
• Ability to establish and maintain accurate records.
• Ability to follow oral and written instructions with minimal supervision.
• Adaptability to changing operational needs and priorities.
• Commitment to regular attendance and punctuality.
• Responsible for overseeing Club Automation and assisting with CSI system implementation while ensuring accurate payroll coordination for both regular and seasonal employees.

Nice To Haves

• Associate’s or Bachelor’s degree in Business Administration, Accounting, Human Resources, or related field preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Support the General Manager with daily operational coordination.
• Assist with operational planning, scheduling coordination, and cross-department communication.
• Maintain accurate employee records, certifications, and documentation.
• Assist with inventory tracking, supplies, uniforms, and operational resources.
• Support implementation of club policies, procedures, and service standards.
• Oversee Club Automation, including system administration, configuration, and ongoing functionality.
• Assist with implementation and administration of a new CSI (Customer Satisfaction Index) system, including data tracking and reporting support.
• Ensure accurate recording, review, and verification of employee time across all departments.
• Monitor timekeeping entries for accuracy, completeness, overtime compliance, and adherence to policy.
• Coordinate with department managers to resolve timekeeping discrepancies and schedule variances prior to payroll deadlines.
• Submit finalized and approved time records to The Graham Companies Payroll Department according to established schedules.
• Track employee hours, overtime, time-off requests, and schedule adjustments.
• Coordinate and monitor Summer Camp payroll timekeeping for approximately 20+ seasonal employees with variable schedules.
• Maintain payroll reports, audit documentation, and records for management review.
• Ensure compliance with wage and hour regulations and internal payroll controls.
• Serve as a point of contact for employee payroll, scheduling, and administrative inquiries.
• Assist with onboarding documentation, employee status changes, and terminations.
• Support performance review processes by tracking documentation and timelines.
• Coordinate staff meetings, trainings, and internal communications as directed.
• Reinforce and support the Club’s “Winning Edge” customer service standards.
• Assist in resolving escalated operational concerns involving members or staff.
• Promote a professional, organized, and service-focused work environment.
• Prepare payroll and operational reports for the General Manager.
• Attend meetings and provide updates on payroll coordination and operational matters.
• Communicate effectively with Human Resources and The Graham Companies Payroll Department.

Benefits

• Miami Lakes Athletic Club offers the opportunity to be part of a respected organization with a strong culture of service, professionalism, and community engagement.
• As part of Graham Hospitality and The Graham Companies, we provide excellent benefits, including participation in a Pension Plan, a 401(k) Plan, and a comprehensive package of competitive benefits designed to support your health, financial well-being, and long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree