Operations NPI Program Manager - Santa Clara - Hybrid
About The Position
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations. As an Operations NPI Program Manager at Gigamon, you will play a critical role in leading cross-functional operations teams through the development and launch of new product initiatives. You will serve as the primary liaison for Operations in large-scale, global new product programs, ensuring seamless integration and execution from concept to general availability. This position offers the opportunity to drive operational excellence, manage complex interdependencies, and make a significant impact on the successful delivery of innovative Gigamon products.
Requirements
- Earned a Bachelor’s degree in Engineering, Computer Engineering, or a related technical field, or possess equivalent experience in Operations Program Management.
- Demonstrated expertise in program management concepts and methodologies; PMP certification is a plus.
- Successfully delivered complex hardware programs from development through production, working with EMS, ODM, and OEM suppliers.
- Gained deep experience using Smartsheet and other scheduling software to manage program timelines and deliverables.
- Built a track record of success in the networking or security industry, collaborating with external partners, contract manufacturers, and critical component providers.
- A proactive and results-driven leader with exceptional organizational and problem-solving skills.
- An effective communicator, able to align cross-functional teams and deliver clear, timely updates to stakeholders.
- Comfortable working in a fast-paced, global environment with multiple priorities and complex interdependencies.
- Collaborative and adaptable, with a strong commitment to operational excellence and continuous improvement.
- Passionate about driving innovation and delivering high-quality products that make a difference for customers.
Responsibilities
- Lead cross-functional Operations teams in the planning and execution of New Product Introduction (NPI) programs, including Gigamon-designed systems, optics, ODM, and OEM systems.
- Develop and manage integrated program schedules, ensuring alignment of milestones, equipment needs, and manufacturing activities to achieve aggressive launch targets.
- Oversee the end-to-end manufacturing process for hardware and optics NPI, including EVT, DVT, Pilot, and General Availability phases.
- Drive risk identification, mitigation planning, and readiness gate reviews to ensure smooth program execution.
- Serve as the primary Operations representative in NPI program core teams, facilitating effective communication and decision-making across internal and external stakeholders.
- Act as an escalation point for Operations, guiding teams and suppliers to resolve issues and meet schedule commitments.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
