Hybrid Family Partner - Santa Clara
About The Position
Do you have lived experience raising your own child or being the legal guardian of a child that has received adolescent mental health services? We invite your to join the Kaiser Wrap team that's supporting youth and families, building relationships, and making a positive impact in the community! As a Family Partner , you will play a vital role in empowering families—especially parents and caregivers—to confidently participate in treatment planning and decision-making. By drawing on your lived experience as a consumer of mental health services, you will foster trust and meaningful connections through strong engagement and relationship-building skills. In this collaborative advocacy role, you will support caregivers in navigating county systems, amplify their voices, and help bridge understanding among team members. This position offers rewarding, hands-on work primarily in Santa Clara County , with most services provided in person and the flexibility to complete some responsibilities remotely. ABOUT KAISER WRAPAROUND This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). ABOUT SENECA Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Requirements
- Personal lived experience raising your own child or being the legal guardian of a child who has been the recipient of adolescent mental health services
- High school diploma/GED
- Flexible schedule with ability to work evenings and weekends as needed
- Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
- Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Nice To Haves
- An Associate or Bachelor's degree
- Knowledge of local mental health and community-based resources
- Bilingual Spanish skill set
Responsibilities
- Offer guidance, expertise, and support to youth, families, and natural supports in both one-on-one and group settings
- Build trust and rapport through high-level engagement and alignment skills with youth, families, and collateral supports
- Serve as a collaborative advocate, helping youth and caregivers understand perspectives of team members and navigate county systems
- Utilize community resources and mental health services to establish and connect youth and families to a safety network
- Provide coaching and support for safety planning, self-control plans, and self-care plans
- Engage in mental health awareness activities and participate in peer forums, including public speaking engagements
- Participate in weekly supervision/mentorship sessions
- Maintain accurate documentation including mental health notes, timesheets, expense reports, and mileage records
- Employ crisis communication and de-escalation techniques if necessary
Benefits
- Starting at $27.32 - $29.82 per hour, commensurate with experience
- Additional compensation provided upon passing bilingual language proficiency exam
- Salary increases each year
- Mileage reimbursement
- Stipends provided to staff members participating in the emergency on-call shifts
- 5 weeks of Paid Time off and 11 Paid Holidays
- Comprehensive benefits package: Medical, dental, vision, chiropractic, acupuncture, fertility coverage
- Long-term disability, family leave, and life insurance
- 50% paid premiums for dependents
- 403b Retirement Plan
- Employer-paid Employee Assistance Plan
- Seneca is a Public Service Loan Forgiveness certified employer
- Promotional opportunities across the agency in California and Washington
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
