Working Operations Manager - Night Shift

Foxtrot Aviation Services•Warwick, RI

1d•$56,160•Onsite

About The Position

FoxTrot Aviation Services is seeking a consistently hard-working 3rd Shift working Operations Manager based at T.F. Green International airport (PVD) who is committed to reliable quality service, cost management, and building a rock steady team. 1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability. The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and FoxTrot standards. Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area Cleaning the exteriors of aircraft, sometimes outside and in inclement weather Some locations are required to clean facilities to a high level of detail Ensuring quality control by performing cabin walks on every aircraft to the checklist standard Audit facility cleanings 1-2 per week using Foxtrot's auditing software Assist janitorial facility cleanings 3-4 hours per week Assist and lead janitorial facility cleanings in the event of staffing shortfalls or emergencies Organizing the team to maximize each labor hours and clean most effectively As the work is going on, ensure safety is upheld to the highest standards Success metric is high cabin scores and high internal and external quality audit scores Maintain Cost Metrics and Paperwork to ensure profitability and compliance Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided) Ensure the team has enough hours at work to retain them Keep full records of badging complaint with airport rules Fill out HIT forms as hazards are identified Complete online forms and upload signed do lists throughout the night Take stock inventory and place orders with the logistics manager Success metric is twofold: 1. 100% closeout form, checklist, and debrief form compliance 2. Labor metric adherence within tolerances on the pulse sheet Build a rock steady team, with strong communication and collaboration with the home office. Maintain positive, daily communication with the team Set elevation goals (development plans) for each team member with the help of leadership. Train team members in quality work, checklist use, and safety Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboarding Complete disciplinary forms to document employees Advocate for raises for quality team members Helps other teams and drives to other locations to ensure network wide strength Mains the company vehicle if necessary Uses Ramp to upload receipts for expenses generated through the month Success metric is less than 35% annual full time turnover at the location The Operations Manager reports to the Regional Manager II. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for FoxTrot’s Clients.

Requirements

1-3 years management or supervisory experience preferred
Be willing to perform very physical work
Have open schedule availability
Lifting up to 50lbs, bending, and twisting
Cleaning to a high level of detail up to 8 hours per day
Medically cleared to operate heavy machinery and perform all physical work
The candidate needs to be excellent at communication and available by a cell phone with a consistent number 24/7
The candidate must have a valid driver's license and reliable transportation to work
Pass a basic background check
Passing a drug screening

Responsibilities

Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area
Cleaning the exteriors of aircraft, sometimes outside and in inclement weather
Some locations are required to clean facilities to a high level of detail
Ensuring quality control by performing cabin walks on every aircraft to the checklist standard
Audit facility cleanings 1-2 per week using Foxtrot's auditing software
Assist janitorial facility cleanings 3-4 hours per week
Assist and lead janitorial facility cleanings in the event of staffing shortfalls or emergencies
Organizing the team to maximize each labor hours and clean most effectively
As the work is going on, ensure safety is upheld to the highest standards
Maintain Cost Metrics and Paperwork to ensure profitability and compliance
Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided)
Ensure the team has enough hours at work to retain them
Keep full records of badging complaint with airport rules
Fill out HIT forms as hazards are identified
Complete online forms and upload signed do lists throughout the night
Take stock inventory and place orders with the logistics manager
Maintain positive, daily communication with the team
Set elevation goals (development plans) for each team member with the help of leadership
Train team members in quality work, checklist use, and safety
Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboarding
Complete disciplinary forms to document employees
Advocate for raises for quality team members
Helps other teams and drives to other locations to ensure network wide strength
Mains the company vehicle if necessary
Uses Ramp to upload receipts for expenses generated through the month