Operations Manager

Marshfield Clinic Health System • Weston, WI

5d

About The Position

The Operations Manager is responsible for the day-to-day operations for assigned area(s) and serves as a liaison between physicians, administration, staff and patients. This role is responsible for financial management of their assigned areas identifying and resolving matters to promote a safe and quality patient care environment, implements continuous process improvement and manages the performance and development of staff. The Operations Manager also assists administrators and leadership to define and execute strategic initiatives within their assigned area(s) and works with providers to maintain a clinical service delivery system that meets the clinical and financial objectives of the organization.

Requirements

• Bachelor’s degree in nursing, business administration, healthcare administration or other healthcare related field or an Associate degree/Diploma in Registered Nursing, Associate degree in business administration, or Associate degree in healthcare administration.
• An Associate/Diploma degree requires the obtaining of a bachelor’s degree in nursing, business administration, healthcare administration or other healthcare related field within three years of starting in the position.
• An annual evaluation of coursework completed towards their bachelor’s degree will be required.
• Operations managers hired prior to March 1, 2019 may be grandfathered from meeting the new education requirements.
• Progressive healthcare experience with taking on new challenges and responsibilities moving into leadership roles.
• Minimum two years of experience in a clinical setting is preferred.
• Applicable State Registered Nurse license as applicable.
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire.
• Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.

Nice To Haves

• Master’s degree in nursing, business administration, healthcare administration or other healthcare related field.
• Four years’ management experience in a healthcare field.
• Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.

Responsibilities

• Responsible for the day-to-day operations for assigned area(s)
• Serves as a liaison between physicians, administration, staff and patients
• Responsible for financial management of their assigned areas
• Identifying and resolving matters to promote a safe and quality patient care environment
• Implements continuous process improvement
• Manages the performance and development of staff
• Assists administrators and leadership to define and execute strategic initiatives within their assigned area(s)
• Works with providers to maintain a clinical service delivery system that meets the clinical and financial objectives of the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager