Operations Manager

InTulsa Initiative LLC • Tulsa, OK

11h • Hybrid

About The Position

The Operations Manager is a key role responsible for overseeing and optimizing the operational aspects of Campus Tulsa and Tulsa Service Year. This position involves managing budgets, coordinating housing and stipends, handling employer applications, and supporting various operational functions to ensure the smooth execution of program goals. The Manager of Operations will work closely with the program director, Human Resources, and other organizational leaders to drive continuous improvement and support the overall success of the programs.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Organization Management, Nonprofit Management or a related field.
• 3-5 years of experience in operations management, budget oversight, or a similar role.
• Must be willing to learn and adapt quickly in a continually evolving work environment.
• Cultural competency: ability to build rapport with individuals from a wide variety of cultures, experiences, and backgrounds with a strong and enduring commitment to diversity, equity, and inclusion.
• Strong communication skills, approaching all interactions with positive intent, empathy, and integrity. Must maintain a welcoming presence for those with whom they interact.
• Strong organizational and project management skills, with proactive management of deadlines, consistent and responsive follow-up/follow-through, and attention to detail.
• High energy influencer and problem solver with a bias for action. Knows how to effectively collaborate, lead, and get things done.
• Remain solution-driven when receiving critical feedback.
• Ability to independently and effectively manage projects and programming, including logistics and communication.
• Must be comfortable with ambiguity and evolution; including the positions, roles, responsibilities, and the organization's priorities and projects.
• Must be able to lift and carry up to 25lbs., for lifting supplies and materials, as needed
• Position requires sitting, or standing, and working with a computer for extended periods of time
• This is not a fully remote position as we work in a hybrid office environment. You must live in or be able to relocate to Tulsa, OK or the surrounding area.
• In-person work preferred but flexibility is always given when needed. Office space will be available for work and you will consider our values of inclusion, service, accountability, and transparency to decide the best physical location to work each day.
• Employees working remotely must possess good time-management and organizational skills, and be self-motivated, self-reliant, and disciplined.
• Ability to occasionally work hours outside of 8:00 a.m.- 5:00 p.m. for events.
• Local travel to various worksites may be required. Reliable transportation is a requirement.
• Must have a valid driver’s license and auto insurance as local travel may be required.

Responsibilities

• Help manage the overall budget for Campus Tulsa and Tulsa Service Year, ensuring alignment with program goals and financial objectives.
• Match budget to program storytelling for program and budget reviews.
• Manage employer applications and the matching process for Tulsa Service Year participants.
• Manage the logistical components of Hosted Visit opportunities.
• Oversee Campus Tulsa housing applications, contracts, corporate support, housing agreements and billing processes.
• Manage stipend and salary disbursement, ensuring timely and accurate payments.
• Execute and document operational policies, processes, and tools to ensure smooth functioning of the programs and services.
• Collaborate with Human Resources to onboard fellows, interns and nonprofit partners.
• Gather and utilize data to inform strategy and drive continuous improvement throughout the Tulsa Service Year program.
• Support the fellow recruitment process, including applications, interviews, selection, and onboarding of fellows and nonprofit partners.
• Gather necessary documentation from internal and external entities to facilitate payments, including invoicing, reimbursements, and expense reconciliation.
• Assist with project management of Corporate Sponsorship Plans.
• Support the director and staff with special projects and higher-level tasks.
• Build cross-functional partnerships to assist with project completion and event execution.
• Manage the Operations Associate, providing guidance and support in their role.
• Fill in knowledge gaps, troubleshoot operations, and assist with queries from fellows and nonprofit partners.
• Overseeing team storage and maintaining accurate counts alongside the Marketing Manager.
• Other duties as assigned

Benefits

• 100% employer-paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.
• 401K employee and employer contributions.
• Paid time off to support you while you are out of the office.
• Paid holidays so our employees can spend time with those they care about.
• Employer-paid AD&D life insurance, with employee option to add supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level