Operations Manager

Sun River Health•Brentwood, NY

16h•Onsite

About The Position

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking full-time Operations Manager to support our Brentwood site. The Operations Manager coordinates and supervises the overall functioning of the physical plant and business office operations. Responsible for the successful management of health center operations, including but not limited to the supervision of non-clinical staff, creates and reviews analytical data reports, coordinates maintenance requests, interacts with patients and offers assistance as needed, and orders all necessary supplies and equipment. Performs job duties in compliance with systems and job specific standards.

Requirements

High School diploma/ GED
2-4 years

Nice To Haves

Bilingual in both English and Spanish (orally and written)

Responsibilities

Ensures the cleanliness and maintenance of site and communicates with the SRH Facility Regional Director to ensure cleanliness.
Oversees all non-clinical programming and patient information services.
Orders all supplies necessary for the efficient operation of the offices.
Maintains petty cash and prepares receipts for Practice Manager approval.
Handles human resource issues in collaboration with the Leadership Team and with SRHC’s Human Resources department as necessary.
Reviews bills generated by SRH when patients inquire in person or by telephone. Make adjustments on the bills, if necessary, and sends the information to the Billing Department. Answers questions about bills that patients may have.
Oversees the business office operations such as patient registration, billing information, and the opening and closing of encounters, and acts as a liaison with site leadership.
Completes adjustment forms when a patient has changed insurance or no longer gets Medicaid. Obtains Health Center Director approval.
Maintains the inventory of furniture and equipment. Updates with tags as new items are required.
Reviews daily and monthly statistical reports on patient utilization of services and providers, on collection of fees from self-pay patients, and on no-show rates per provider.
Trains, supervises and evaluates the Patient Representatives