Operations Manager- 24/7 Physical Security Services (KNOX91)

Security EngineersKnoxville, TN
1d$19

About The Position

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees. At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time. As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions. Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy Security Engineers offers competitive wages and benefits. Security Engineers offers Paid Training at the State Minimum Wage. To learn more about our company, please visit our website at www.securityengineersinc.com Security Engineers, Inc. is an Equal Opportunity Employer Role: The Operations Manager oversees 24/7 security operations, ensuring quality service, regulatory compliance, and client satisfaction while leading and supporting security personnel.

Requirements

  • 2+ years of security management or related experience
  • 3+ years of verified security, law enforcement, corrections, or military experience
  • Ability to obtain/maintain a valid State Security License
  • Valid driver’s license with clean MVR
  • Proven leadership and supervisory skills
  • Strong problem-solving, organizational, and analytical abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Effective verbal, written, and electronic communication
  • Proficiency with Outlook, Excel, and administrative systems
  • Flexible schedule to support 24-hour operations
  • Positive attitude and willingness to take initiative
  • Stand or sit for at least one hour
  • Walk ½ mile and climb 20 stairs without stopping
  • High school diploma or equivalent (required)

Nice To Haves

  • Security management certifications (CPP, PSP) preferred
  • Bachelor’s degree in Business, Security Management, or related field (preferred)
  • Bachelor’s in Risk Management, Business, HR, Law, or related field, preferred.
  • Tennessee Armed Security License, preferred

Responsibilities

  • Ensure consistent, timely security service delivery
  • Administer guard management software
  • Enforce workplace safety policies
  • Work posts as needed and remain on-call for officer support
  • Identify and resolve performance issues
  • Implement and communicate operational standards
  • Support change management and continuous improvement
  • Provide leadership, accountability, and guidance
  • Serve as liaison between clients, Site Managers, Supervisors, and leadership
  • Maintain strong communication across operations
  • Prepare reports on performance, incidents, and client satisfaction
  • Ensure compliance with all regulatory and company requirements
  • Conduct risk assessments and implement mitigation strategies
  • Maintain documentation for audits and inspections
  • Verify and track all employee licensing and certifications
  • Report new hires and terminations to the State of TN
  • Maintain personnel records
  • Manage scheduling and staffing to ensure 24/7 coverage
  • Coordinate incident and emergency response
  • Oversee billing and invoice accuracy

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • Short Term Disability
  • Long Term Disability
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