Advocacy 24/7 Triage Nurse

CorVel Career Site • Glen Allen, VA

8d • $25 - $40 • Remote

About The Position

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends and holidays. This role requires internet upload and download speeds of at least 80Mbps. This is a remote role reporting to our Glen Allen, VA office.

Requirements

• Fundamental concepts, practices and procedures of triage in the field of Workers’ Compensation (WC)
• Ability to solve problems rapidly and handle medical emergencies over the phone
• Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Great attention to detail, and results focused
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
• Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)
• Current RN licensure in Nurse Licensure Compact (NLC) state with multistate designation
• 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, home health care (Telephone triage/Workers’ Compensation experience preferred)

Nice To Haves

• Bachelor of Science degree or Bachelor of Science in Nursing preferred
• Telephone triage/Workers’ Compensation experience preferred

Responsibilities

• Provides telephonic assessment and makes treatment recommendation of injured workers using national telephonic triage protocols
• Recommends appropriate provider, based on state law and employer’s preferred provider network requirements
• Educates caller on self-care instructions in accordance with national telephonic triage protocols
• Communicates plan of care to customer contacts and/or supervisor
• Evaluates injured worker’s response to first aid recommendations within a specified timeframe
• Documents clinical assessments in organized, concise format and submits written reports within a specified timeframe
• Obtains and maintains licensure as a Registered Nurse in 50 states and the District of Columbia
• Additional duties as assigned

Benefits

• Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree