Operations Manager (Hybrid)

McGrath Rent Corp

2d • Hybrid

About The Position

Operations Manager provides day to day management of the branch operations, excluding sales.  This position manages office administrative staff, customer service, dispatch, drivers, logistics and purchasing.  The ideal candidate will provide management and leadership to the team, and ensure the highest standard of customer service and prompt response.   This position is critical to the growth and development of the Division and region.

Requirements

• 3+ years of operations management experience
• High energy, flexible and able to execute in a fast paced, very diverse environment
• Capacity to lead and manage autonomously and as a team member
• Track record of hands-on success
• Excellent verbal, written, interpersonal and negotiation skills
• Experience in utilizing financial metrics to manage costs
• Understands the importance of detail and accuracy
• Demonstrates high integrity, honesty and trustworthiness
• Affects change, when necessary, in collaboration with the management team
• Utilizes partners effectively; allocates decision-making and other responsibilities to the appropriate employee
• Ability to travel up to 25% per business need

Nice To Haves

• Experience in container, logistics, trucking and/or transportation industry preferred

Responsibilities

• Leading the operational efforts for this market which includes locations in FL, GA and TN. Specific areas include logistics, customer service, contracts, billing, inventory, receiving, accounts payable, purchase orders, and safety.
• This is a “working manager” leadership position; the person selected will also execute day-to-day operations responsibilities as needed.
• Oversee all operational procedures for the branch (i.e. driver movements, asset management, repairs, maintenance, billing).
• Travel up to 25% to different branches in FL, GA & TN per business need
• Interfacing with the sales and operations staff and management to best service our clients and our company.
• Plan and conduct weekly training meetings for operations staff (drivers, inventory center team, dispatch and operations coordinator).
• Develop strategies and tactics for identifying and implementing “best practices” for the branch, including identifying areas for cost savings or process improvements.
• Develop relationships with key customers and vendors for the company.
• Complete daily, weekly, and monthly reporting requirements.
• Ensure the safety and security of staff, property, vehicles, and customer information.
• Manage the fleet vehicle maintenance program, complying with internal and external vehicle regulations.
• In partnership with the lead driver, manage and maintain safety/DOT training and compliance for the branches.
• Ensure the completion of all daily logs and paperwork (i.e. fill, plant, delivery logs and tickets etc.).
• Follow up and ensure preventive maintenance (PMs) and repair work on equipment is completed.
• Responsible for monthly inventory count of assets and reconciliation process.
• Recruit, train, and develop talent.
• Perform other duties as assigned.

Benefits

• Travel and Mileage Reimbursement
• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees