Operations Manager

AXXESS CONSULT INC • Dallas, TX

5d • Onsite

About The Position

An Operations Manager
to help execute the strategic operations of our Axxess Operations Team. This role will ensure that our business units are well-coordinated and productive by managing operations processes, leveraging technology to streamline workflows and supporting our people through operational excellence. The area of responsibility for this role varies thus requires a range of knowledge in various operational functions.

Requirements

• Bachelor's degree in a related field required, Master's degree is a plus
• 5+ years of operational experience required
• In-depth knowledge of multiple operational functions and principles, including finance, customer service, employee management, etc.
• Proven ability to plan and manage operational process for maximum efficiency and productivity
• Demonstrate ability to solve problems and anticipate customer needs
• Strong oral and written communication skills
• Demonstrable proficiency with Microsoft Suite
• Desire and ability to work effectively in an entrepreneurial and dynamic environment
• Demonstrate ability to organize, set and implement priorities and manage multiple tasks
• Strong interpersonal and professional skills
• This is a 100% on-site position in our Dallas office - this is not a remote role

Nice To Haves

• Software industry and/or SaaS experience preferred
• Master's degree is a plus

Responsibilities

• Develop and oversee workplace operations strategies, policies, and procedures
• Lead day-to-day office operations ensuring a consistent, high-quality employee experience
• Forecast operational needs, budget for supplies and services, and manage vendor contracts
• Implement process improvements to increase efficiency and cost effectiveness
• Partner cross-functionally (with Sales, Marketing, IT, People, Talent Acquisition, Accounting, etc.) to execute seamless events and processes
• Ensure the accuracy and security of administrative records, access systems, and logs
• Build strong partnerships with building management, security, vendors, and leadership teams to align operational priorities and processes
• Help ensure operational compliance with safety standards, emergency procedures, and building protocols

Benefits

• Competitive compensation with a full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays
• We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees