Operations Manager

PCNA • New Kensington, PA

5d

About The Position

The Operations Manager has overall responsibility for the direction and guidance
of all production functions specific to Hunt Valley or Alvin Operations. Direct
functional responsibility includes decorating of promotional products with the
objective of increasing efficiency and quality to maximize production throughput
for profitable growth. This leader will collaborate with other staff functions
to meet or exceed external customer and internal business objectives.

This person is also responsible for the execution of Six Sigma and Lean-Problem
solving methodologies and tools in order to deliver process improvement,
eliminate waste, and deliver performance metrics that tie directly to bottom
line profit. This individual will serve as a change agent, coach, internal
consultant, and mentor, and will have high visibility to senior management.

Requirements

• Collaborative leadership abilities and exceptional coaching and mentoring skills
• Results oriented with a demonstrated track record of success, driving operational process improvement initiatives in high-growth manufacturing environment
• Experience in a mid-sized growth-oriented manufacturing organization with a keen appreciation for operational execution and continuous improvement mindset
• Possesses a strong working knowledge of manufacturing, production planning, product quality assurance, safety regulations, and financial analysis techniques
• Exceptional ability to instill a sense of urgency and customer focus among all employees
• Possesses the ability to handle multiple, conflicting deadlines and function effectively in a fast-paced work environment
• Excellent communications abilities in order to create a positive work environment, engaging employees at all levels in operations execution
• Transforms problems through creativity into practical business solutions
• Ability to hold people accountable in a win/win fashion
• Technical aptitude to collect and analyze data for determining improvement strategies
• Exceptional teamwork skills and ability to excel in matrix work environment where requirements can be often ambiguous
• Continuous Improvement and Lean Manufacturing
• Performance Management
• Bachelor’s degree in Business Administration or related field, or equivalent work experience
• 10+ years experience in manufacturing or operations with 5+ years in a management role
• Computer literacy: Microsoft Office (Outlook, Word, Excel, PowerPoint fluency required; Access and Visio a plus)
• Ability to work flexible hours as required to support area of responsibility
• Capable of lifting up to 45 lbs
• Use of dollies and pallets

Nice To Haves

• Lean Manufacturing experience is a plus
• Experience with digital printing strongly preferred

Responsibilities

• Seeks to improve the organization’s financial performance and competitive positioning through continuous improvement of production related processes
• Studies the organization’s manufacturing processes and identifies opportunities for process improvement or efficiency optimization
• Develops a manufacturing plan and production schedule that increases profit while reducing overhead
• Establishes quality and safety standards and tracks vendor or organizational performance
• Modifies employee schedules or staffing plans to reduce labor costs while meeting output expectations
• Leads and directs the work of other employees
• Lead meetings to review and examine project completion, obstacles, problem resolution, timeliness, recommendations and delivery of results
• Hire, train, and develop personnel in new processes and tools
• Manage all phases of production department including resource utilization and staffing plans as well as expense and capital spending plans
• Improve Productivity to department goals and reduce costs to meet or exceed budget expense target
• Improve Quality and reduce customer credits to meet or exceed credit expense target
• Reduce product waste on the production floor and decrease misprinted product
• Reduce product shrinkage on production floor
• Develop programs for operator level quality

Benefits

• Comprehensive healthcare and benefits packages! The health and wellness of our employees is important to us, which is why we offer benefit options including medical, vision, dental, disability, and more
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Paid Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees