Operations Manager

OneMain Financial • West Valley, UT

6d

About The Position

At OneMain, Operation Managers play a key role in driving operational efficiency and designing better ways of working across our Auto Operations group. This position is ideal for someone who has a strong understanding of our current systems, processes, and operational challenges—and is ready to lead efforts that make our business run smarter and stronger. The ideal candidate will bring a balance of business insight and technical understanding, helping teams streamline operations, improve scalability, and enhance overall performance. If you excel at connecting people, processes, and technology, this role is for you.

Requirements

• 5+ years of experience in auto finance operations or a closely related field.
• Deep understanding of existing systems, policies, and operational processes.
• Proven experience in process analysis, business improvement, or solution design.
• Exceptional written and verbal communication skills, with the ability to influence across levels and clearly convey both business logic and technical needs.
• Strong facilitation skills—able to drive discussions, manage competing priorities, and guide teams toward decisions.
• Demonstrated success translating business goals into technology or system changes.
• Highly organized, results-driven, and adept at managing multiple initiatives simultaneously.

Nice To Haves

• Experience leading or supporting t echnology implementations or system enhancements.
• Background collaborating across business and IT teams to bring process and technology solutions to life.

Responsibilities

• Evaluate current operational workflows to identify inefficiencies and improvement opportunities.
• Design forward-looking process solutions that enhance efficiency, reduce manual work, and support scalable growth.
• Translate business needs into clear, actionable documentation such as process maps, business requirements, and project plans.
• Partner with internal teams and stakeholders to align on proposed changes, ensure prioritization, and gain buy-in.
• Convert business objectives into technical requirements, collaborating closely with technology and systems teams to deliver effective solutions.
• Coordinate implementation efforts across departments, managing timelines, communications, and stakeholder engagement.
• Serve as a key point of clarity throughout the solution lifecycle—from concept through execution and ongoing optimization.
• Maintain an in-depth understanding of current systems and platforms, including how they intersect with daily operations.

Benefits

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees