Operations Manager
About The Position
Join Platinum Cleaning & Facility Services (PCFS), a division of Healthcare Services Group, Inc., as an Operations Manager . At PCFS, we are passionate about delivering exceptional service and maintaining clean, safe, and welcoming environments for our clients. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! The Operations Manager oversees a portfolio of two or more accounts, ensuring smooth operational performance and maintaining client satisfaction across multiple sites. This role involves managing staffing, budgeting, and service quality, while maintaining efficient communication with assigned Client Services Managers (CSM) and clients. The Operations Manager ensures service delivery meets contractual obligations, optimizes labor and resources, and handles escalations. Collaboration with CSMs on client relationships is essential to drive operational success. Pay Rate USD $70,304.00 - USD $75,000.00 /Yr. Available Benefits for All Employees Free Telemedicine and Prescription Discounts Comprehensive Health Coverage Paid Holidays and Vacation for Eligible Employees Employee Stock Purchas Plan (ESPP) available Transfer available Nationwide. Great for active Military and Family Free Employee Assistance Programs Company Provided Vehicle
Requirements
- Ability to manage site-specific operations and lead a team effectively.
- Strong communication skills to collaborate with the Client Services Manager.
- Experience in budget management and cost control.
- Minimum 3 years of experience in janitorial or facilities management, preferably managing multiple sites
Nice To Haves
- Bilingual (English & Spanish) preferred.
Responsibilities
- Labor and Overtime Management
- Cleaning Supplies & Chemical Cost Control
- Consumable Supplies Management
- Site Inspections
- Employee Retention
- Client Communication & Escalations
- Safety Compliance
- Employee Engagement
- Timeliness of Reports & Meeting Deadlines
- HR Documentation
- Budget and Hour Management Requests
- Payroll Processing
Benefits
- Free Telemedicine and Prescription Discounts
- Comprehensive Health Coverage
- Paid Holidays and Vacation for Eligible Employees
- Employee Stock Purchas Plan (ESPP) available
- Transfer available Nationwide
- Great for active Military and Family
- Free Employee Assistance Programs
- Company Provided Vehicle
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
