Operations Manager

NESN LTD•Pittsburgh, PA

4h•$65,000 - $76,500

About The Position

Reporting to the Director, Production & Operations at SportsNet Pittsburgh (SNP), the Operations Manager is someone who thrives in a team and service-oriented work environment. It will be second nature to anticipate needs, follow through and be efficient and responsive. The ideal candidate for this position is an organized, detail-oriented individual who is able to manage multiple projects at once in a fast-paced environment. If you are a deadline-driven professional with a commitment to service excellence and a strong work ethic, we want to hear from you.

Requirements

3+ years of operations & administrative support experience required, preferably from TV/Broadcasting
Proficiency in Microsoft Office suite including Word, Excel, and Outlook
Superb organizational and multi-tasking skills; must be detail oriented with a high level of confidentiality.
Ability to successfully prioritize and work in a fast paced, loosely structured, growing and changing work environment
Must have a high level of professionalism, collaborative demeanor, and positive attitude
Must embrace the NESN Core Values: People, Customer Focus, Adaptability, Teamwork, Diversity, Integrity, Accountability, Passion and Social Responsibility

Responsibilities

Coordinate with Game Production to compile, complete and distribute Production Book paperwork
Assist team with booking transmission
Communication with Operations and Team Broadcast Personnel at home venues (PNC Park/PPG Paints Arena) and road venues on mobile unit park & power times, safety issues and camera placement
Coordination of production trucks for home and road games
Assist with talent scheduling and coordination
Support on-site technical managers and production teams
Oversee event budget and review all production invoices for accuracy
Work with specialty equipment suppliers – Fletcher, TV Graphics, SportRadar, etc. – to make certain equipment arrives on time prior to each season and is functioning properly
Coordination of Technical Crews through various vendors, locally and in other markets/cities
Sending crew complement requests to local crewers prior to season
Act as point person for all crewing changes & crew change requests from vendors
Forecasting crew lists weeks ahead of event dates to ensure crews are complete
Per Diem—Calculation of per diem for all employees (remote & studio) monthly
Aid personnel in tracking down missing per diem payments
Act as point person for vendor payments (Invoices to Accounts Payable) and/or additional payroll questions
Payroll management for XLT crewing service (in-studio freelancers)
Payroll management for freelance employees
Book travel for Game & Studio Analysts, as needed, and assist with out-of-pocket expense reports
Programming guides accuracy
Off-air broadcast quality (transmission issues, audio issues, video levels)

Benefits

Medical and Dental plans which are currently funded by NESN at approximately 85%
Pre-Tax HSA, FSA and Dependent Care Account
401(k) plan with employer match of 100% up to the first 6% of compensation, 3% contribution through Safe Harbor and discretionary profit sharing of up to 6%.
Life Insurance, AD&D, Short and Long-Term Disability which are currently 100% funded by NESN
Paid parental leave
Time Off Benefits - Eligible NESN Employees accrue Paid Time Off equaling 160 hours or 20 days for the full year
Team Store Discounts - Employees will receive a discount of 50% at the Red Sox Team Store and 25% off at the Bruins Pro Shop with a valid NESN Employee ID
Paid Volunteerism - NESN provides eligible employees with up to 24 hours (3 days) of paid time to participate in NESN Connects events.
Tuition Reimbursement - NESN provides a generous Tuition Reimbursement Program to assist employees who aspire to further their education to learn & grow within their careers.
MBTA Reimbursement - Eligible employees may be reimbursed up to $100 per month for the use of Mass Transit if it is their primary mode of transportation to & from work
Travel Assistance & ID Theft Protection
Estate Guidance - The Hartford helps employees protect their family’s future by creating a customized and legally binding will online using a simple but comprehensive online questionnaire.
Additional Perks & Employee Discounts - As a NESN employee, you are eligible for other discounts & perks such as pet insurance, tickets, travel, dry cleaning, mobile phones, and much more!