Operations Manager - Internal AI

Legora AB • New York, NY

5d

About The Position

Legora’s Operations team ensures the company can scale at the same pace as our product and customers. We work across teams and geographies to turn strategy into execution and build the operational foundations that enable growth. As Legora grows, we see a major opportunity to apply AI to improve how the company operates internally.
As Operations Manager – Internal AI, you will help drive Legora’s internal AI agenda. Your focus will be identifying where AI can improve internal workflows, implementing practical solutions, and enabling teams across the company to use AI more effectively. This is a highly collaborative role, enabling the company to dog food the own product, enable testing and creativity of new tools, and driving adoption. Your core KPIs are AI usage, and efficiency metrics like ARR per HC.
You will work across Operations, IT, and Internal Communications to build systems that connect internal knowledge, tools, and support through AI. A key initiative will be building an internal AI support layer that helps employees access knowledge, trigger workflows, and resolve internal requests through a single interface.

Requirements

• 4–7 years experience in consulting (MBB), product, or operations roles in fast-growing companies
• Strong problem-solving and structured thinking
• Comfortable working across both technical and business teams
• Execution-oriented with strong ownership
• Strong interest in AI systems, automation, and operational tooling

Responsibilities

• Identify and drive high-impact AI use cases across internal operations, working with all functions to enable them to do more with less
• Lead the procurement and buildout of an internal AI support bot handling employee support queries
• Work with IT to integrate AI across tools such as Slack, Drive, and internal systems
• Improve how employees access internal knowledge and documentation through AI
• Lead cross-functional initiatives across Operations, IT, People, Finance, and Product

Benefits

• Medical, Dental & Vision
• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA (based on plan selection)
• Dental plans via MetLife
• Vision coverage through VSP Vision Care
• Family Support
• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents
• Additional Perks
• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match
• Unlimited PTO
• Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed