OPERATIONS MANAGER C-SES - 60005736

State of Florida

5d

About The Position

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.” FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. This is a highly responsible and professional position serving as the Operations Manager C – SES within Clinical Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Requirements

• Knowledge of methods of compiling, organizing and analyzing data.
• Knowledge of the forensic/ civil partners within SMHTF and community
• Ability to develop and implement various program monitoring methodologies and techniques.
• Ability to provide in-service training on mental health related activities.
• Ability to develop program policy, procedures, manuals, administrative rules and agreements.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to prioritize workload.
• Ability to plan, organize and coordinate work assignments.
• Ability to develop various reports.
• Ability to establish, build and maintain effective working relationships with others.
• Ability to communicate effectively.
• A bachelor's degree from an accredited college or university with a major in Business Administration, Management, Operations or related field and seven years of professional experience in operations, logistics or healthcare management.
• Two years of professional experience supervising or serving in a leadership role.

Nice To Haves

• Knowledge of Medicare and Medicaid standards as well as AHCA and CARF accreditations.
• Ability to interpret data, solve problems, and make strategic decisions to support operational efficiency and compliance.

Responsibilities

• Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
• The incumbent serves as the manager for all clinical ancillary services and reports directly to the Medical Executive Director (MED).
• Supervises and provides overall direction to Medical Services Department Managers for Respiratory Therapy, Laboratory, Radiology, Dietitians, Physical Therapy, Clinical Records, and Dental Services.
• Participates with development and reviews of both internal and statewide operating policies.
• Directs the provision of utilization review for the facility, providing real-time insight for timely and defensible determinations for regulatory agencies and standards.
• Establishes and reviews clinical documentation performance metrics to ensure compliance with Medicare standards for documentation for optimal reimbursement.
• Performs other related duties as required.

Benefits

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees