Operations Manager 1, Multi-Service

Sodexo•Ewa Beach, HI

1d•Onsite

About The Position

With your leadership excellence, you’re ready to move up to the next level. Sodexo is seeking a Operations Manager 1, Multi-Service for Queen's Medical / Kahi Mohala Behavioral Health located in Oahu, HI. This small facility offers child and adolescent mental health services and is located on 14.5 acres on the west side of 'Oahu. The Operations Manager will have direct oversight of Food Services and Environmental Services at this location and will report to the respective General Managers of Food Services and Environmental Services at nearby Queen's Medical Center-West Oahu. What You'll Do Lead daily operations for both Food Services and Environmental Services, ensuring compliance, safety, and high‑quality service delivery. Oversee, train, and support frontline staff while maintaining updated safety documentation and fostering a culture of excellence. Coordinate patient, family, and clinical team interactions to ensure satisfaction and service responsiveness. Manage financial performance, strategic planning, and client relationships to meet organizational goals. Support Environmental Services functions including bio‑waste handling, disinfectant protocols, and proper cleaning processes. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Proven leadership experience with the ability to engage, motivate, and develop teams across multiple service lines. Strong background in safety, sanitation, and culinary or operational compliance within healthcare or similar environments. Excellent communication, multitasking, and customer‑service skills with a confident, collaborative approach. Flexibility to prioritize and adapt to evolving operational needs. Knowledge of—or willingness to learn—ES operations, along with proficiency in Sodexo systems (FMS, TMC, SMG, Catetrax) for internal candidates. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Requirements

Proven leadership experience with the ability to engage, motivate, and develop teams across multiple service lines.
Strong background in safety, sanitation, and culinary or operational compliance within healthcare or similar environments.
Excellent communication, multitasking, and customer‑service skills with a confident, collaborative approach.
Flexibility to prioritize and adapt to evolving operational needs.
Knowledge of—or willingness to learn—ES operations, along with proficiency in Sodexo systems (FMS, TMC, SMG, Catetrax) for internal candidates.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Responsibilities

Lead daily operations for both Food Services and Environmental Services, ensuring compliance, safety, and high‑quality service delivery.
Oversee, train, and support frontline staff while maintaining updated safety documentation and fostering a culture of excellence.
Coordinate patient, family, and clinical team interactions to ensure satisfaction and service responsiveness.
Manage financial performance, strategic planning, and client relationships to meet organizational goals.
Support Environmental Services functions including bio‑waste handling, disinfectant protocols, and proper cleaning processes.