operations lead, Back of House - New York Reserve
About The Position
Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provide feedback to the operations manager. Contribute to a positive environment. Deliver legendary service to each customer. Develop a positive and professional working relationship with each partner. Execute operational assignments during scheduled shifts. Manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Requirements
- Customer service experience in retail and/or restaurant environment
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Ability to carry 35lb on a consistent basis
- High attention to detail
- Strong work ethic
- Ability to multitask and prioritize
- Effective oral and written communication skills
- Ability to lead the work of other
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Nice To Haves
- Additional languages beneficial
Responsibilities
- Assist with new partner training
- Provide feedback to the operations manager
- Deliver legendary service to each customer
- Develop a positive and professional working relationship with each partner
- Execute operational assignments during scheduled shifts
- Manage service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards
- Identify, train, and model adherence to health and safety standards at all times
- Meet store operating policies and standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
