Back of House Supervisor
About The Position
Flight Club is the home of the Social Darts™ phenomenon and a multi-award-winning venue with multiple locations in the United States and numerous locations in the United Kingdom. We provide our guests with premium, high-quality food and beverage menu options along with proprietary gaming technology that takes the math out of darts & allows groups to play together. The traditional game of darts has been revolutionized using unique, vision-tracking gameplayer technology with an elevated twist on games you already love. Our team members work together to deliver social experiences and celebrations unmatched in hospitality. Through your enthusiasm for greatness, our core values, and our high company standards we know together you can develop into a master entertainer in our growing brand. The function of a supervisor is to assist management in keeping the venue atmosphere to Company standards, while learning to take the first steps in viewing the venue as a master of ceremonies. Supervisors are responsible for orchestrating entry level management tasks in a controlled space. This position is always chaperoned by another ringleader of management to properly guide the individual as they learn to see the venue in a different light. Throughout this program supervisors take the first step in representing the management team while evaluating if this is an equally fit opportunity on both sides. Through the 6-month training program supervisors see a day in the life of a manager on a smaller scale. Supervisors are provided guidance, coaching, and the tools to be successful in their training while being given daily and weekly accruing goals to embark on their future journey. At State of Play, our mission is to create moments of joy and connection through the power of play. Our Values Are: We Take the Initiative: Actions speak louder than words. We’re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen. We’re Thoughtful: We think about the bigger picture. We default to listening and encouraging different views to our own. By being deliberate and considerate, team members will enjoy working with us and we will make better decisions. We Strive for Excellence: We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed. We Celebrate the Wins: Let’s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.
Requirements
- Current food handlers and alcohol certification maintained through employment
- Currently holds a certified trainer position in their current location
- Available to work various shift times and days, including weekends and holidays
- Able to stand and/ or walk for long periods of time
- Ability to lift over 50+ lbs. if necessary
- Authorized to legally work in the US
- Teamwork driven to succeed as a cohesive unit
- Detail oriented with strong organizational skills
- Energetic and positive – maintain high energy throughout service
- Professionals with a welcoming and presentable appearance
- Ability to multitask and keep up with a high-volume environment
- Possess the desire to elevate, educate, and develop through continued training
- Must be able to pass exams with a 90% or better in each of the following categories: Food and Beverage All issued training testing throughout employment
Responsibilities
- Listen to Customers: Follow proper service standards timely and efficiently
- Be Respectful of Company Resources: Execute all tasks on daily, weekly, and monthly accruing list with supervision for management
- Only execute responsibilities and tasks given in your section or as asked
- Follow all health and safety guidelines maintaining proper procedures and reporting to management any hazardous situation or incident
- Show Urgency: Understand the importance of orchestrating work rather than performing it directly
- Create Positive Energy: Build a rapport with all team members and management
- Be Independently Minded and a Team Player: Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
