Operations Lead, Executive Initiatives

The Helper Bees•Austin, TX

2d•$80,000 - $90,000•Hybrid

About The Position

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers. The Helper Bees mission is to be the best in the world at finding & fulfilling the needs of older adults. At THB, we define our company culture through our Core Values: Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact. Bee the teammate you want to work with - We work as a team, help each other and encourage each other Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed. Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small. Job Summary: The Operations Lead, is a high-impact, in-person role responsible for driving execution on the company’s most important priorities in close partnership with the CEO. This role exists to create momentum. It turns priorities into action, decisions into follow-through, and ambiguity into clarity. This role is designed for someone hungry for growth, eager to learn the business end-to-end, and motivated by responsibility rather than rigid scope. This position requires regular, in-office presence to support real-time collaboration, decision making, and leadership effectiveness. The Operations Lead will work in the Austin, TX office daily.

Requirements

Strong analytical and problem-solving capability.
Proficiency in Excel and Google Sheets, including modeling and data cleaning.
Clear and concise written and verbal communication.
High degree of ownership with strong follow-through.
Ability to structure ambiguous work and self-manage competing priorities.
Professional presence, humility, and comfort working with senior leaders.
Ability to operate in a fast-paced, high-expectation environment.
Must be 18 years of age or older
Bachelor’s degree or equivalent experience.
Typically 5+ years of experience in business operations, strategy, consulting, program management, or similar roles.
Prior experience working closely with executive leaders required.
Local to Austin and able to work in the office three days each week.
Ability to remain at your designated workstation for the duration of the workday
Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (typically on a computer screen)
This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data.

Responsibilities

Strategic Execution Partner with executive leaders to translate priorities into clear initiatives, milestones, and outcomes. Track progress and surface risks early. Ensure commitments made in leadership forums move forward.
Operating Cadence and Follow-Through Prepare agendas, pre-reads, and decision briefs for leadership meetings. Capture decisions, owners, and next steps. Drive follow-through and accountability across teams.
Decision and Insight Support Synthesize inputs from across the business into concise summaries. Frame options and tradeoffs for leadership decisions. Bring clarity to complex or ambiguous topics.
Cross-Functional Coordination Work in close partnership with leaders and teams to unblock work. Align stakeholders across functions. Maintain momentum on initiatives that require hands-on collaboration.
Trusted Partner to Leadership Handle sensitive information with discretion. Represent leadership with context and professionalism. Provide thoughtful pushback when priorities conflict or lack clarity.
Other duties as assigned.

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