Operations / Inventory Administrator

Latitude IncOwings Mills, MD
1d$48,000 - $55,000

About The Position

We are looking for an organized and driven Operations Administrator to play a key role in supporting daily operations, customer engagement, and administrative functions. This position blends supply chain support, customer service, and accounting responsibilities within a collaborative office environment. The ideal candidate is detail-focused, dependable, and comfortable managing multiple priorities. Success in this role requires strong communication skills, sound judgment, and the ability to work both independently and as part of a team.

Requirements

  • Minimum of 3 years of experience in an administrative, customer support, or related role
  • Hands-on accounting experience required, including accounts payable/receivable and inventory management
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook)
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks in a deadline-driven environment
  • High level of professionalism, reliability, and accountability
  • Excellent organizational skills with strong attention to detail
  • Capable of prioritizing responsibilities and meeting established timelines
  • Self-starter with a collaborative, team-focused mindset

Nice To Haves

  • Experience with Sage 100 is preferred but not mandatory

Responsibilities

  • Oversee accounts receivable, accounts payable, and provide inventory-related support for the sales team
  • Act as a point of contact for customers and internal sales staff
  • Address routine customer inquiries and ensure timely resolution of service requests
  • Process sales orders, monitor shipment status, and provide necessary documentation
  • Troubleshoot and resolve customer concerns using critical thinking and sound decision-making
  • Manage incoming calls with professionalism and strong phone etiquette
  • Support day-to-day office administration and clerical functions
  • Prepare reports, documentation, and internal paperwork with accuracy and efficiency
  • Handle confidential information with discretion and integrity
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