Operations Intern - Support Services

Bellco Credit Union•Greenwood Village, CO

1d•Onsite

About The Position

Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of. LOCATION: Corporate DEPARTMENT: Operations FUNCTION DESCRIPTION: Responsible for providing support to the entire Bellco Operations Group. The Sr. Manager – Support Services and the Sr. Manager – Payment support will coordinate the Intern schedules each week depending on the needs to the department. ORGANIZATIONAL RELATIONSHIPS: Reports to: Sr. Manager – Support Services and Sr. Manager – Payment Support Supervises: None Contacts: Operations Group staff and various internal credit union staff

Requirements

Must be a full-time student working toward a Bachelor’s degree in Business Administration or Business Management, with preference for Accounting or Operations
A minimum of 2 years of college experience in a business degree program
Must be a detail-oriented and a flexible team player with the ability to interact professionally with all Bellco staff and outside contacts.
Motivated self-starter with good interpersonal skills who enjoys working with a team.
Ability to work independently, set personal goals and schedule to achieve those goals.
Strong analytical skills, with an ability to decide and take action by applying critical thought, intuition, experience, and judgment to the data available.
Strong written and verbal communication skills.
Ability to work well within an interdepartmental and collaborative team environment.
Software used regularly includes: Microsoft Excel, Monarch, Firefox/IE, internal systems and applications
Online computer terminal keyboard and visual monitor, calculator, copier, fax, telephone, printer.

Nice To Haves

Experience using Microsoft Excel a plus
Financial services industry knowledge a plus
Accounting knowledge a plus

Responsibilities

Provides a valuable and enjoyable experience to both internal customers and members during interactions.
Deceased Account review, reporting, and updated communication.
Special Accounts review including IRA’s and CD.
Card Disputes and maintenance review.
SOP review and update for consistency.
Risk assessment updates.
Ensenta check review and update.
Official check review and update.
Springboard review and update.
Orphaned statement account review and update.
Engageware.
Create internal intranet page for individual departments within Operations.
Management retains the discretion to add to or change the duties of the position at any time.