Operations/Events Assistant

CESA 6•Town of Algoma, WI

About The Position

The Operations/Events Assistant is crucial in assisting the Operations Support Services Department in delivering high-quality events and ensuring all client interactions with CESA 6 are positive and supporting overall agency operations.

Requirements

High school diploma required.
2+ years of office experience desired.
Model the core values of the agency.
Advanced computer skills, including email, word processing, and virtual meeting scheduling.
Working knowledge of Microsoft Office and Google platform applications, along with the ability to learn agency-specific applications to support business operations.
Ability to generate professional emails.
Ability to create organizational tools and processes to support the centers.
Ability to work independently as well as collaborate with diverse work teams.
Engage with clients in a positive manner that positively represents self, team, and agency.
Work as a team and collaborate effectively with other Finance personnel to meet the needs of the Agency.
Be process-oriented.
Be nimble and conscientious to meet defined timelines.
Communicate effectively and timely, verbally, and in writing, to a diverse audience.
Plan, organize, and prioritize work.
Remain flexible to adapt to changes in the work environment.
Excellent time management skills, including the ability to manage schedules and meet deadlines.
Problem-prevention, conflict resolution, and problem-solving skills.
Work accurately with close attention to detail.
Exhibit a high degree of confidentiality of sensitive information and process and handle confidential information with discretion.
Work effectively, professionally, and tactfully with internal agency staff and external clients.
Ability to set and meet high customer service standards (internal and external).
Excellent interpersonal skills to facilitate interaction with the workforce.
Exhibit a professional, businesslike appearance and demeanor.
Professionally represent the agency and public, private, and parochial school districts in interactions with staff, customers, and the community.
Facilitate an overall work environment of mutual respect and collaboration.
Ability to interpret data.
Ability to establish and maintain effective relationships with individuals from diverse backgrounds.

Nice To Haves

Certification or Associate degree as an administrative assistant is preferred.

Responsibilities

Provide event coordination to internal facilitators and speakers for all agency events
Support external customers with information about professional development offerings, including registrations, payments, and event details..
Answer questions on Events & Payments for Events
Coordinate Speaker Contracts
Enrollment in LearnUpon for Events
Client Satisfaction for all Participant-Level Events and Service Delivery
Event and Service Delivery Printing
Conference Center Client Assistance
Event Coordination including team Meetings, on-site events, off-site events
Other duties as assigned