Assistant Director, Operations & Events

Boston CollegeNewton, MA
4d

About The Position

The Assistant Director, Operations & Events reports to the Director of Event Management and plans, develops, coordinates and implements the successful customer service, event planning and execution of high-profile and complex events. Also manages and supports the operational aspects of the business, collaborating with the Director to negotiate event terms and fees, including but not limited to space rental, menus, residence hall rentals, etc. This position works closely with the Event Management team in reviewing processes and policies to ensure compliance and oversees the Event Specialist position. In addition, the Assistant Director must consistently prioritize activities in order to ensure events are planned and executed in a timely manner; may relocate events to more appropriate spaces to allow for better space and labor utilization across campus; work with service providers and vendors to schedule services, deliveries, etc.; and use decision making and problem-solving abilities to execute event services efficiently. The Assistant Director, Operations & Events utilizes and applies event management technology to create accurate event records; participates in the Event Management On-Call program; and must be able to work weekends, evenings and holidays, as business levels dictate.

Requirements

  • bachelor’s degree
  • previous experience in event planning, preferably in a high volume hospitality or university venue
  • Minimum of 5 to 7 years’ experience in event planning, demonstrating mastery of event planning and execution concepts
  • Must be able to anticipate constituent needs and adapt well to change in a fast-paced and deadline-oriented environment

Nice To Haves

  • Certified Meeting Professional (CMP) and/or Collegiate Conference and Events Program (CCEP) designation preferred

Responsibilities

  • plans, develops, coordinates and implements the successful customer service, event planning and execution of high-profile and complex events
  • manages and supports the operational aspects of the business
  • collaborating with the Director to negotiate event terms and fees
  • reviewing processes and policies to ensure compliance
  • oversees the Event Specialist position
  • prioritize activities in order to ensure events are planned and executed in a timely manner
  • relocate events to more appropriate spaces to allow for better space and labor utilization across campus
  • work with service providers and vendors to schedule services, deliveries, etc.
  • use decision making and problem-solving abilities to execute event services efficiently
  • utilizes and applies event management technology to create accurate event records
  • participates in the Event Management On-Call program
  • work weekends, evenings and holidays, as business levels dictate

Benefits

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
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