Operations Coordinator

Pet Resource Center of Kansas City•Kansas City, MO

23d•$23

About The Position

Position Overview: The Operations Coordinator plays a critical role in supporting the day-to-day operations of Pet Resource Center of Kansas City (PRCKC). This position is responsible for managing operational workflows, supporting internal communication, assisting with data entry and reporting, and helping ensure organizational efficiency across departments. This role also provides direct support to the Executive Director, Director of Advancement and leadership team, helping to streamline priorities, manage information flow, and ensure key tasks and communications are executed effectively. The ideal candidate is highly organized, detail-oriented, adaptable, and proactive, with a strong ability to manage multiple priorities in a fast-paced, mission-driven environment. Essential Duties and Responsibilities: Administrative & Operational Support Provide gerneral administrative support across departments, including document preparation, file management, and coordination of internal processes Maintain organized digital filing systems (Google Drive and internal platforms) Assist with scheduling meetings, coordinating logistics, and preparing materials Support internal process improvements and help implement operational systems Executive & Leadership Support Monitor and assist in managing email inboxes, ensuring timely responses and follow-up Track tasks, deadlines, and priorities for Executive leadership as needed Prepare drafts of internal and external communications Assist with meeting preparation, including agendas, materials, and note-taking Data Entry & Reporting Enter and maintain accurate data across systems (ezyVet, donor CRM, spreadsheets, etc.) Support reporting needs by pulling and organizing data for leadership and department heads Ensure data integrity and consistency across platforms Communication & Coordination Serve as a point of coordination for internal communication and follow-up Help route inquiries, requests, and information to the appropriate team members Support cross-departmental coordination to ensure alignment and efficiency Event & Project Support Provide support for organizational events and initiatives (e.g., fundraising events, community programs, staff in-service days) as needed Assist with tracking timelines, deliverables, and logistics Our Offer: PRCKC offers a competitive compensation package including: Full-time, hourly ($22.50) or salaried ($46,800) based on experience Schedule: Monday-Friday 8:30 AM to 4:30pm, occasional evening or weekends Health, dental, vision and life benefits options Three (3) weeks paid annual leave with flexible scheduling ability Paid holidays 401k Kudos incentive program The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our Offer Pet Resource Center of Kansas City is an equal opportunity employer.

Requirements

2+ years of administrative, coordination, or office support experience (nonprofit experience a plus)
Exceptional organizational skills and attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and adapt in a fast-paced environment
Proficiency in Google Workspace (Docs, Sheets, Drive) required
Experience with CRM or database systems preferred (ezyVet, donor systems, or similar)
Highly Organized: Able to create and maintain systems that improve efficiency
Proactive: Anticipates needs and takes initiative without constant direction
Detail-Oriented: Ensures accuracy in data, communication, and documentation
Adaptable: Comfortable shifting priorities and supporting multiple teams
Collaborative: Works well across departments and supports team success

Nice To Haves

nonprofit experience a plus
Experience with CRM or database systems preferred (ezyVet, donor systems, or similar)

Responsibilities

Provide gerneral administrative support across departments, including document preparation, file management, and coordination of internal processes
Maintain organized digital filing systems (Google Drive and internal platforms)
Assist with scheduling meetings, coordinating logistics, and preparing materials
Support internal process improvements and help implement operational systems
Monitor and assist in managing email inboxes, ensuring timely responses and follow-up
Track tasks, deadlines, and priorities for Executive leadership as needed
Prepare drafts of internal and external communications
Assist with meeting preparation, including agendas, materials, and note-taking
Enter and maintain accurate data across systems (ezyVet, donor CRM, spreadsheets, etc.)
Support reporting needs by pulling and organizing data for leadership and department heads
Ensure data integrity and consistency across platforms
Serve as a point of coordination for internal communication and follow-up
Help route inquiries, requests, and information to the appropriate team members
Support cross-departmental coordination to ensure alignment and efficiency
Provide support for organizational events and initiatives (e.g., fundraising events, community programs, staff in-service days) as needed
Assist with tracking timelines, deliverables, and logistics