Operations Coordinator

Embry-Riddle Aeronautical University • Daytona Beach, FL

5d • $45,000

About The Position

Join the Office of the Registrar as an Operations Coordinator and play a critical role in supporting institutional compliance, data integrity, and student record management across a dynamic, multi-term academic environment. This position offers the opportunity to serve as a technical and operational expert, ensuring accurate reporting to key external agencies such as the National Student Clearinghouse (NSC), National Student Loan Data System (NSLDS), and state regulatory bodies. In this role, you will collaborate cross-functionally with academic departments, financial aid, and business analysts to optimize reporting processes, enhance system efficiencies, and support strategic initiatives. You will contribute directly to audit readiness, regulatory compliance, and the continuous improvement of registrar operations, while also helping shape academic partnerships through transfer evaluations and articulation agreements. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, data-driven environment and is passionate about higher education operations, compliance, and student success.

Requirements

• Bachelor’s degree required.
• Minimum of 3–5 years of related experience, preferably in higher education, academic records management, or information systems.
• Strong analytical and technical skills, including experience with Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and the ability to learn new systems; experience with Campus Solutions or similar systems is highly desirable.
• Demonstrated ability to manage multiple projects and deadlines in a complex, fast-paced environment.
• Knowledge of academic policies, registrar functions, enrollment reporting, and compliance standards (e.g., FERPA, NSLDS, NSC); experience supporting audits is a plus.
• Experience analyzing and reconciling data with a high degree of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across all levels of the organization.
• Strong organizational, problem-solving, and process improvement skills.
• Ability to work independently, exercise sound judgment, and maintain confidentiality of sensitive information.
• Customer service-oriented mindset with the ability to build and maintain effective working relationships.

Benefits

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees