Operations Coordinator

OrchestraNew York, NY
6h$65,000 - $80,000Hybrid

About The Position

Orchestra is seeking an Operations Coordinator to join our Central Function teams. This role is perfect for someone who’s just as comfortable collaborating with a team as they are with working independently. The ideal candidate is highly organized, detail-oriented, and can juggle multiple priorities without losing momentum when things shift. You have strong interpersonal skills, exercise sound judgment, communicate with clarity and thoughtfulness, and thrive in a fast-paced environment with tight deadlines. Role location: This role is based in our New York, N.Y. office on a hybrid basis, 3-4 days per week.

Requirements

  • Strong organizational skills and the ability to prioritize and meet deadlines
  • Highly autonomous and skilled in managing up, with the ability to troubleshoot effectively and find solutions
  • Regularly employs clear, concise, and data-driven decisions, ensuring decisions are backed by accurate insights and metrics. Highly detail and process-oriented
  • Strong written and oral communications skills
  • Continuously seeks out opportunities to enhance efficiency, streamline processes, and evaluate new productivity tools for potential improvements
  • Excellent computer skills, including Google Suite products

Nice To Haves

  • Familiarity with AI-powered productivity tools (e.g., Sana, Gemini, ChatGPT) and project management platforms (e.g., Monday, Asana)

Responsibilities

  • Provide high-touch administrative and operational support to the senior leaders; ensuring seamless follow-through on priorities, action items and deadlines.
  • Manage complex calendars and scheduling across internal and external stakeholders, including meeting logistics, room and material preparation, and follow-up.
  • Prepare meeting agendas, briefing materials and pre-reads, and capture clear, actionable notes and recaps that drive decisions forward.
  • Serve as a central point of coordination for executive communications by triaging inboxes, drafting responses and ensuring timely, thoughtful follow-up.
  • Track and organize projects, commitments and deliverables across multiple workstreams, proactively flagging risks and dependencies.
  • Own and maintain internal documentation and knowledge-management systems to ensure information is accurate, accessible, and easy to navigate.
  • Draft, edit and proofread internal communications, decks, memos and project documentation with a high standard for clarity and tone.
  • Support cross-functional work as needed, including resource management check-ins, training sessions and internal working meetings.
  • Anticipate upcoming needs by conducting light research, preparing materials and ensuring leaders are well-positioned for meetings and events.
  • Identify opportunities to streamline workflows and increase efficiency through process improvements and the thoughtful use of AI and productivity tools.
  • Handle confidential information with integrity, discretion, and professionalism
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