Operations Coordinator

Omnicom Production•Chicago, IL

8d•$55,000 - $60,000•Hybrid

About The Position

This role is essential in supporting the operational efficiency and data integrity of the resource management function for the Studio Team. The Resource Management Coordinator ensures that all studio team members and stakeholders are effectively using Workfront, maintains accurate and clean resource data, and triages resource issues across teams. This role is detail-oriented, organized, and proficient in resource management tools. The coordinator works closely with the Resourcing Director to support data quality and facilitate seamless cross-team coordination in a fast-paced studio environment. Chicagoland area candidates, hybrid in-office 3 days per week required.

Requirements

1-3 years of experience in resource coordination, data management, administrative support, or operations support
Strong proficiency in resource management tools (Workfront experience preferred, or similar project management, resource management software)
Excellent organizational and time management skills
Strong attention to detail and commitment to data accuracy
Excellent written and verbal communication skills
Ability to work effectively with cross-functional teams
Ability to manage multiple priorities and meet deadlines
Proficiency with Microsoft Office (Excel, Word, Outlook)
Strong problem-solving and analytical skills

Nice To Haves

Familiarity with studio operations, production workflows, or creative environments is a plus

Responsibilities

Support studio team members in using Workfront for resource planning and scheduling
Provide guidance and training on resource management tools and best practices
Ensure team members are accurately inputting resource data and availability in Workfront
Monitor that resource information is being consistently and correctly updated across the system
Troubleshoot Workfront issues and escalate technical problems as needed
Create and maintain documentation and resources to support Workfront adoption
Audit and clean up resource data in Workfront on a regular basis
Identify and correct inaccurate, duplicate, or outdated resource information
Maintain data integrity across all resource records and fields
Ensure studio resource data is current, accurate, and accessible
Support standardization of data entry and naming conventions
Generate data quality reports and flag issues for the Resourcing Director review
Triage resource conflicts and scheduling issues across studio and other teams
Identify bottlenecks, overlaps, and inefficiencies in resource allocation
Escalate complex resource issues to the Resourcing Director with recommendations
Facilitate communication between teams regarding resource availability and needs
Support the pool model by identifying and flagging potential silos in resource allocation
Coordinate resource questions and requests from stakeholders
Compile and organize resource data from Workfront for reporting and analysis
Generate routine resource reports and capacity summaries as requested
Track key resource metrics and performance indicators
Prepare resource status dashboards and visualizations for leadership review
Assist with data analysis to support resource planning and forecasting insights
Monitor and report on resource utilization trends
Support the implementation and refinement of resource management processes
Maintain organized documentation of resource procedures and ways of working
Help identify opportunities to improve resource management processes and Workfront usage
Document and communicate resource management updates and process changes
Support onboarding of new studio team members on resource management procedures
Maintain accurate records of resource data and system changes
Support compliance-related resource documentation
Ensure all resource information is properly organized and audit-ready
Support the Resourcing Director with compliance and reporting requirements