Operations Coordinator [SF Bay Area]

General Motors • San Francisco, CA

1d • $65,200 - $117,700 • Onsite

About The Position

Operations Coordinator - SF Bay Area Onsite: This position is located onsite, 5 days per week. It is a second shift position (2:00pm to 10:30pm) and includes Saturday and Sunday, with the option to take off either Monday/Tuesday or Thursday/Friday. GM is building the world’s most advanced driving assistance and self-driving vehicle technology to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicle technology will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. GM employees have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there’s an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving car technology, join us. The Role The Operations Coordinator is responsible for developing, implementing, and maintaining the operational processes that support safe, efficient, and consistent vehicle deployments within the AV Operations testing program. This role provides day‑to‑day operational oversight of testing activities, ensuring all vehicle operator and garage workflows meet program standards and readiness requirements. The Coordinator partners closely with cross‑functional teams, drives documentation and continuous improvement efforts, and helps uphold high‑quality execution in the AV Operations workflows.

Requirements

• Experience in vehicle operations management, operations planning, project coordination, or related work within a fast‑paced startup or technology environment.
• Ability to travel for short periods of time [2+ weeks] to support cross-country campaigns and market expansion efforts.
• Strong proficiency with Microsoft Office tools (Word, Excel, PowerPoint).
• Excellent communication skills with the ability to convey information clearly and professionally.
• Tenacious teammate mentality with a bias toward action and continuous improvement.
• Resilient and adaptable – views challenges as opportunities to learn and grow.

Nice To Haves

• Bachelor’s degree
• Experience working in a similar role at an AV company

Responsibilities

• Support the development and refinement of executable operational procedures and checklists that ensure safe, ongoing garage operations for operator launch activities.
• Document, communicate, and implement safe driving procedures including vehicle preparation, cleaning, charging, and deployment tasks.
• Assist in documenting and rolling out operational procedures related to operator activities, emphasizing consistency, safety, and operational readiness.
• Train new operators on fleet safety protocols, safe driving practices and internal process workflows.
• Uphold departmental policies, identify violations, and provide critical feedback/coaching.
• Provide operational oversight on cross-functional focused testing campaigns, including comprehensive post-drive analysis and feedback.
• Identify operational issues, inefficiencies, or gaps and contribute to solutions through updated procedures and improved workflows.
• Support ongoing operational efficiency initiatives by helping drive improvements from initial identification through successful implementation.
• Work closely with fleet management and other internal teams to support end‑to-end safe and efficient operational execution.
• Communicate operational updates, issues, and recommendations clearly and confidently across diverse stakeholder groups.

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level