Operations Coordinator

Morgan & Morgan•Brooklyn, NY

1d•$60,000 - $70,000

About The Position

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary Our Shared Services team is growing! The Operations Coordinator is an integral part of the Coverage team and will work with the Senior Manager, case staff, and offshore vendors to ensure smooth execution of Coverage requests. You will be responsible for independently communicating with case staff and insurance carriers to obtain pertinent insurance policy details. Successful candidates will be responsible for areas including but not limited to: Quality assurance of the Coverage request process Proactive and effective communication with the Senior Manager, case staff, and offshore vendors Investigation management Take initiative in tracking and anticipating market developments Propose departmental process updates to remain ahead of market needs

Requirements

1-2 years of experience as a Case Manager, Paralegal, Legal Assistant or similar insurance experience
Exposure to Auto Liability and Premises Law
Diplomacy, pragmatism, and assertiveness
Impeccable organizational skills and attention to detail
Exceptional interpersonal, team environment, and people-oriented skills
Flexibility and adaptability to rapid change
Ability to multitask in a fast-paced organization

Responsibilities

Quality assurance of the Coverage request process
Proactive and effective communication with the Senior Manager, case staff, and offshore vendors
Investigation management
Take initiative in tracking and anticipating market developments
Propose departmental process updates to remain ahead of market needs