Operations Coordinator - Supply Chain

Florida Crystals•West Palm Beach, FL

4d•Hybrid

About The Position

Provide support in managing 3PP contracts for the North American supply chain team. Manage invoices received from third-party providers (3PPs), including auditing for accuracy and coding for payment. Lead continuous improvement efforts for invoice automation initiatives, both validation and payment. Manage 3PP performance through reporting, communication and feedback, while maintaining budget controls. Involvement and coordination across areas of presentation development, project management, and vendor management. Works with internal and external groups to accomplish goals.

Requirements

3 - 5 years of contract documentation management work experience in a manufacturing / distribution or related business environment
Strong understanding of financial concepts related to project evaluation, budget plans, financial forecasting, return on investment, and cost accounting
Must have an understanding of 3PP relationships and operations
Proficient in MS Office Suite
Excellent analytical competency with strong quantitative analysis skills, capable of data mining / data gathering
Excellent written and verbal communication skills
Excellent interpersonal relationship skills focusing on teamwork and collaboration within all levels of the business
Experience implementing continuous improvement programs
Inventory control management
Workflow and process driven
Ability to develop, implement, and manage KPIs
Bachelor's degree required, preferably in Business, Supply Chain, Engineering or related field

Nice To Haves

Previous experience using SAP is preferred
P&L management experience, including accounts payable

Responsibilities

Responsible for auditing all 3PP invoices prior to coding them for payment. This includes verifying the accuracy of the rates and the validity of the invoice.
Ensure timely and accurate payment of all 3PP invoices.
Reporting to management of weekly productivity at major 3PP sites, as well as space utilization along with other dashboard metrics. This will eventually include managing 3PP scorecards.
Develop performance standards, standard operating procedures, training and KPIs to ensure consistency in performance across the 3PP network.
Develop strong working relationships with 3PP providers.
Lead continuous improvement projects, including a methodology to validate pallet counts at month end for storage invoices and validating assessorial charges.
Manage budgets and agreements for the third-party providers.
Email management Daily/Weekly
Emails related to invoices or reports
Emails sent to 3PPs from the Quality group regarding audit scheduling, complaints, or reports
Directing requests that should be handled by the Distribution Team, to the correct members of that team
Handle requests for capability information and for cost estimates for specific projects or volume for 3PPs.
Assistance with managing 3PP transitions, closings or openings.
Participate in weekly and monthly operating reviews related to 3PP operations.
Handle Quality concerns and stay on top of the situation with the 3PP(s) involved.
Monitor product rotation and drive corrective actions.