Operations Coordinator Residential Treatment

KVC Health Systems•Kansas City, MO

29d•Onsite

About The Position

Ensures that residential programs operate consistently and efficiently through clear communication, sound decision making and achieving operational goals.

Requirements

Ability to multitask
Ability to manage a variety of projects and tasks, administrative skills
Ability to step into new environments and situations and assist leadership and employees
Strong written, verbal, communication, organizational and interpersonal skills
Microsoft Office Suite experience and excellent communication skills in the English language
Communicate effectively
Ability to problem-solve difficult situations
Have compassion and empathy for others
Be able to understand different cultures and ideas, cultural competency
Current, valid driver's license and meet KVC’s requirement for driver’s insurance
Always maintains positive behavioral role modeling for internal and external customer service.
Demonstrated experience with project management
Bachelor’s degree preferred; Associate Degree or 2 or more years of college required. Years of relevant experience may be considered in lieu of education.

Nice To Haves

Experience in a non-profit or residential treatment environment
Experience interfacing with consumers in a treatment environment using a trauma informed lens

Responsibilities

Supports the residential and human resources teams to coordinate recruitment efforts by setting up interviews and ensuring recruitment paperwork is complete timely and accurately.
Tracks and reports manpower usage and staffing compliance indicators.
Handles daily census logs such as updating census logs and distribution, inputting information into electronic health records, and end of month review and audit of daily census
Tracks training compliance and certification for site employees
Supports residential teams to achieve the highest quality of care for all residential clients and their families.
As a member of operations team, ensures programs follow all Joint Commission standards, Missouri statutes and regulations, agency policies and procedures, and data tracking and reporting for grant funding.
Plans and directs daily data reporting meeting.