Operations Coordinator - Order Processing
About The Position
Sales closes the deal. You make it real. Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems. If you’re detail-oriented, tech-comfortable, and like structured, process-driven work — this role will feel satisfying. What You’ll Do When a sale is completed, you take ownership of the order. What a typical day looks like: Process service orders across multiple provider systems and portals Review advisor notes to make sure every order is accurate and complete Reach out to customers when needed to confirm information or move-in timelines Resolve discrepancies before they create problems Communicate with sales advisors and providers when issues arise Track order progress and make sure installations and activations move forward Keep clean, organized documentation in our CRM Follow established processes and checklists to ensure accuracy You’ll manage multiple active orders at once and move them through a structured workflow each day. This is a high-volume administrative role that requires focus, speed, and accuracy. What This Role Is Process-driven operations work Detail-focused and accuracy-heavy Structured and repeatable Team-based and collaborative Stable, consistent workflow Who Thrives Here You’ll do very well if you: You’ll do very well if you: Catch small errors others miss Like following defined systems and checklists Stay calm when juggling multiple tasks Learn software platforms quickly Take pride in clean, error-free execution Prefer process and precision over persuasion Strong backgrounds include: Administrative support • Order fulfillment • Operations coordination • Customer service • Logistics • Back-office processing • Receptionist 1–3 years of relevant experience is preferred. What We’re Looking For You'll succeed here if you are: Comfortable navigating multiple browser tabs and systems at once A strong written communicator Able to speak with customers to confirm information when needed Organized and deadline-oriented Reliable and consistent Able to work in-office Monday–Friday, 9AM–6PM About Us MyUtilities is an established company expanding our Dallas team. We simplify the move-in process by helping customers set up electricity, internet, cable, security, and more in one place. Our processing team ensures every order is completed accurately and efficiently behind the scenes. If you’re dependable, organized, and enjoy structured work done well — apply today.
Requirements
- Comfortable navigating multiple browser tabs and systems at once
- A strong written communicator
- Able to speak with customers to confirm information when needed
- Organized and deadline-oriented
- Reliable and consistent
- Able to work in-office Monday–Friday, 9AM–6PM
Responsibilities
- Process service orders across multiple provider systems and portals
- Review advisor notes to make sure every order is accurate and complete
- Reach out to customers when needed to confirm information or move-in timelines
- Resolve discrepancies before they create problems
- Communicate with sales advisors and providers when issues arise
- Track order progress and make sure installations and activations move forward
- Keep clean, organized documentation in our CRM
- Follow established processes and checklists to ensure accuracy
- Manage multiple active orders at once and move them through a structured workflow each day
Benefits
- Paid training
- Paid time off and paid holidays
- Medical, dental, and vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
