Operations Compliance College Intern

Randolph-Brooks Federal Credit Union•San Antonio, TX

1d•Onsite

About The Position

Be part of Randolph-Brooks Federal Credit Union Summer Intern Class of 2026! RBFCU is seeking talented and motivated students for our Summer 2026 Internship Program located at our Live Oak Administrative Service Center. This year’s 12-week program will run from May 18th - August 7th and is an excellent opportunity for students to gain knowledge within their field of study and to immerse themselves into our credit union philosophy of “people helping people.” The intern selected for this position will work with the Operations Compliance team within the Operations Compliance Department. The selected intern will gain exposure with hands-on learning and support to help the credit union maintain compliance with applicable laws, regulations and internal policies and procedures. The Intern will gain practical experience by assisting with research and responding to basic compliance-related questions, support the compliance team with monitoring activities and control testing to better understand compliance risk management and learn about complaint management by assisting with the documentation, tracking and review of member complaints for areas such as Branch Operations, Payment Services, Member Service Center, Remote Member Assistance and Central Operations. Within the duration of the internship, each student will meet regularly with their RBFCU mentor to receive guidance, support, and feedback. Each intern will receive a final evaluation to assess their performance, review goals, and discuss developmental needs. In addition to practical on-the-job training, interns will be challenged with assignments relevant to credit union business needs. Based on several key factors, interns may be considered for program extensions or offered full-time employment upon graduation. If you are interested in learning more about RBFCU and how we impact, support, and champion the needs of our membership please consider an internship with RBFCU. RBFCU College Internship Benefits include: Paid internship ($20/hour) Enhanced knowledge of operational compliance skills In-depth working knowledge of a financial services industry leader Work in a collaborative team environment Strengthened written and oral communication skills Supporting credit union and community initiatives Increased experience and value added to your resume

Requirements

Students should be currently enrolled at an accredited university, in an undergraduate or graduate degree program.
Cover letter indicating your position(s) of interest and resume
Strong academic record (3.0 GPA preferred)
Ability to work in a supportive team environment
Strong written and verbal communication skills
Ability to work in a dynamic, fast-paced environment
Attention to detail and accuracy

Responsibilities

Assist with research and responding to basic compliance-related questions
Support the compliance team with monitoring activities and control testing to better understand compliance risk management
Assist with the documentation, tracking and review of member complaints for areas such as Branch Operations, Payment Services, Member Service Center, Remote Member Assistance and Central Operations

Benefits

401(k) with matching incentives — up to 10 percent
Competitive pay
Medical, vision and dental benefits available to employees and their families from the first day of employment
Tuition reimbursement plans
Life insurance
Pharmacy discount programs
Flexible Spending (FSA), Health Savings (HSA) and Dependent Care account options
Paid time off
Parental leave
Long-term disability
Basic life insurance
Wellness program
Credit-monitoring service
Employee assistance program
Training and volunteer opportunities