OPERATIONS AUTOMATION SUPERVISOR

United States Cold Storage, Inc.•Hebron, IN

About The Position

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team. The Job Details: · Provide leadership to the efficient coordination and execution of workflow throughout the warehouse, consistently keeping safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction in line with facility goals. · Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture. · Assist with inventory control functions and procedures, including cycle counts, product rotation and recall, training, customer claims and requests, and record keeping. · Participate in the hiring process of new warehouse employees. · Advise and participate in employment-related decisions including but not limited to hiring, promoting, and/or terminations. · Provide hands-on leadership to the ongoing development of the assigned personnel and teams. · Determine if overtime is necessary and seek additional approval from management as needed. · Act as the escalation point for various matters, resolving issues as needed. · Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system. · Develop good working relationships at all levels within the USCS team environment, leading and communicating as needed to maximize individual and team performance. · Approve timecards, assist with scheduling, and managing time-off requests. · Act on the Automation Superintendent/Superintendent’s behalf when necessary. · Work with Management and Customer Service personnel to ensure that all requirements and requests are responded to in the highest professional manner. · Monitor Warehouse Control System (WCS) interface for potential faults created in automation and follow SOP’s to clear machine faults in a timely and efficient manner. May need to physically move product to resolve machine faults. · Utilize the Warehouse Management System (WMS) and Warehouse Control System (WCS) to troubleshoot errors related to the automated warehouse. · Escalates errors and system outages acting as key liaison between operations, automation provider and USCS specialist to help resolve. · Follow automated processes to support successful execution of warehousing processes. · Seek out areas of Automated Process Improvements and Implement Corrective Actions.

Requirements

High school diploma, GED, or equivalent required, associate or bachelor’s degree preferred
2-3 years as a team lead or supervisor
Bend and lift up to 50 lbs. regularly.
Lift up to 70 lbs. occasionally, with assistance.
Work in a temperature range from +50°F to -30°F with moderate noise levels.
Lift overhead when required.
May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
Stand and walk for extended periods.
Use hands to handle objects, tools, or controls.
Attention to detail.
Effective communication, vision, and hearing are essential for safety and productivity.
Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
Additional work hours may be requested by management to help manage employee production, projects, and or special events.
Operate a registered motor vehicle if apart of daily tasks.
Engage in frequent personal interaction and communication.
Possess strong arithmetic and reading skills.
Follow verbal instructions, written instructions, and company policies.
Be a self-starter, able to work independently and coordinate with others.
Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Responsibilities

Provide leadership to the efficient coordination and execution of workflow throughout the warehouse
Serve as a visible leader within the Cold Crew
Assist with inventory control functions and procedures
Participate in the hiring process of new warehouse employees
Advise and participate in employment-related decisions
Provide hands-on leadership to the ongoing development of the assigned personnel and teams
Determine if overtime is necessary and seek additional approval from management as needed
Act as the escalation point for various matters, resolving issues as needed
Supervise, manage, and respond to incidents, injuries, and near-misses
Develop good working relationships at all levels within the USCS team environment
Approve timecards, assist with scheduling, and managing time-off requests
Act on the Automation Superintendent/Superintendent’s behalf when necessary
Work with Management and Customer Service personnel
Monitor Warehouse Control System (WCS) interface for potential faults created in automation and follow SOP’s to clear machine faults
Utilize the Warehouse Management System (WMS) and Warehouse Control System (WCS) to troubleshoot errors related to the automated warehouse
Escalates errors and system outages acting as key liaison between operations, automation provider and USCS specialist to help resolve
Follow automated processes to support successful execution of warehousing processes
Seek out areas of Automated Process Improvements and Implement Corrective Actions