FT Operations, Sandro + Maje @Bloomingdales, Garden City, NY

SMCP NORTH AMERICA (US, CANADA)•Garden City, NY

2d•Onsite

About The Position

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. As an Operations Associate, you’ll play a pivotal role in driving the store’s operational efficiency while supporting the customer experience from behind the scenes. Your attention to detail, problem-solving skills, and passion for sales operations will help create seamless and effective back-of-house processes. You’ll lead and manage the back-of-house team to ensure flawless execution of merchandise processing, inventory control, and store organization. By working closely with your team, you’ll ensure operations run smoothly, allowing the customer-facing aspects of the store to shine. In addition to overseeing day-to-day operations, you’ll assist with key tasks such as managing inventory, ensuring compliance with store procedures, and supporting visual merchandising efforts. While your primary focus will be on back-of-house functions, your contributions will have a direct impact on the customer shopping experience by enhancing overall store efficiency. No two days will be the same, offering you the opportunity to influence store performance and contribute to team success in a dynamic environment.

Requirements

2+ years of prior sales support experience, including POS, inventory management, cycle counts, and shipment processing.
A natural problem solver with strong organizational skills and attention to detail.
Strong communicator who thrives in a fast-paced, dynamic environment.
Flexible with scheduling needs and can adapt to the business demands.
You’re passionate about creating operational excellence and ensuring a seamless store experience.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Bilingual in certain key markets (preferred but not required).

Responsibilities

Lead by example in all back-of-house operations, setting high standards for efficiency, accuracy, and attention to detail across all tasks.
Ensure seamless coordination between back-of-house and sales floor operations to support overall store performance.
Oversee all inventory processes, including merchandise check-in, stock processing, store-to-store transfers, markdowns, RTVs (Return to Vendor), and liquidation.
Implement procedures to ensure timely and accurate stock handling, minimizing errors and maximizing efficiency.
Manage visual merchandising processes such as floor sets, product replenishment, and ongoing maintenance to uphold brand standards.
Collaborate with the sales team to ensure merchandise displays are visually appealing and aligned with current promotions and trends.
Implement and monitor asset protection strategies to minimize inventory loss and prevent shrinkage.
Oversee accurate and timely physical inventory counts, ensuring compliance with company standards and protocols.
Maintain an organized, efficient stockroom, ensuring all back-of-house areas are clean, accessible, and compliant with safety regulations.
Promote best practices for stock handling and storage to support smooth operations and maintain a safe work environment.
Provide support on the sales floor as needed, assisting with POS operations and ensuring a smooth checkout process.
Greet and engage customers when required, contributing to an exceptional shopping experience and reinforcing brand values.