FT Sales Supervisor, Sandro/Maje @ Bloomingdale's 59th Street, New York, NY
About The Position
As a Sales Supervisor, you’ll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You’ll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience. You’ll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back-of-house processes, and contributing to the overall efficiency of the store. In addition to driving sales and customer loyalty, you’ll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you’ll help your team grow professionally and exceed performance expectations. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP.
Requirements
- 1–2 years of sales or service experience, preferably with some supervisory background.
- Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
- A natural leader—confident, inspiring, and eager to mentor others.
- A strong communicator—friendly, outgoing, and persuasive.
- Adaptable and flexible with scheduling to meet business needs.
- Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
- Flexible availability, including evenings, weekends, and holidays, is required.
Nice To Haves
- Social media savvy (a plus, but not required).
Responsibilities
- Lead by example, setting the standard for clienteling and customer service.
- Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
- Foster a high-performing, motivated team culture.
- Build strong client relationships through personalized service and follow-ups.
- Provide expert styling guidance to create an exceptional shopping experience.
- Achieve personal sales targets while driving overall team performance.
- Maintain selling floor standards to ensure a visually appealing and organized store.
- Oversee product replenishment, keeping inventory aligned with demand.
- Handle customer concerns professionally, turning challenges into positive experiences.
- Support back-of-house processes, including cash handling and KPI tracking.
- Assist with opening/closing procedures to ensure smooth daily operations.
- Drive sales and KPI success by fostering a results-driven environment.
Benefits
- Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives.
- With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.
- We know that security and well-being matter. That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits.
- You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
- Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience.
- With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
