Operations Associate III

Royal Bank of Canada•Edina, MN

1d•$45,000 - $70,000

About The Position

What is the opportunity? The 144A->REGS conversion associate acts as a dedicated point of contact for the firm’s inventory accounts on conversion requests from the Rule 144A registration of a security to the Regulation S equivalent The requests can also include instructions for other ongoing corporate actions, and occasionally come from the firm’s special situations group in New York or various correspondents. The individual is also responsible for balancing of the department’s related clearing accounts and reconciliation reports, providing prompt and satisfactory resolution of inquiries, problems, issues or errors. The desk also handles the processing of electronic deposits and withdrawals of shares directly with transfer agents (DWAC). DWAC are submitted for voluntary corporate action instructions, conversions, and corporate buybacks. This position also assists with inquiries from the field via salesforce and phone calls. What will you do? Complete all conversion exhibits obtaining required signatures. Submit instructions to the agent and coordinate allocation for all conversions. Monitor various depositories, clearing firms, bank reconciliation, and internal clearing accounts on a daily basis and reconcile differences to ensure accurate and timely processing of conversions. Review and tracks daily conversion volume, identifying potential changes to accounts including fails, pledges or pending trades in order ensure that conversions are completed in a timely fashion. Investigate and rectify in a timely manner all problems, issues or errors, ensuring the various clearing accounts balance efficiently. Answer questions from operations, NY Capital Markets and the field on procedures and other information concerning the status and details of conversions. Assist the department’s technical team lead, as necessary with other voluntary and/or mandatory corporate action processing and notification on NY Capital Market internal accounts. Act professionally and maintains the company’s respectful workplace policy in all dealings with other departments and external customers.

Requirements

Able to handle multiple priorities in a fast paced, pressured environment.
Excellent communication skills with ability to work effectively with a variety of personalities.
Excellent organizational, and time management skills
Must have ability to quickly analyze complex problem situations and provide solutions without direction.
Strong working knowledge of PC (windows) environment.
Knowledge of securities industry.
Knowledge of firm, federal and exchange regulations.
Knowledge of security payments.

Nice To Haves

Strong customer service skills.
Good communication skills.
Strong risk management skills
Effective problem identification and resolution skills.
Excellent organizational skills with attention to detail.

Responsibilities

Complete all conversion exhibits obtaining required signatures.
Submit instructions to the agent and coordinate allocation for all conversions.
Monitor various depositories, clearing firms, bank reconciliation, and internal clearing accounts on a daily basis and reconcile differences to ensure accurate and timely processing of conversions.
Review and tracks daily conversion volume, identifying potential changes to accounts including fails, pledges or pending trades in order ensure that conversions are completed in a timely fashion.
Investigate and rectify in a timely manner all problems, issues or errors, ensuring the various clearing accounts balance efficiently.
Answer questions from operations, NY Capital Markets and the field on procedures and other information concerning the status and details of conversions.
Assist the department’s technical team lead, as necessary with other voluntary and/or mandatory corporate action processing and notification on NY Capital Market internal accounts.
Act professionally and maintains the company’s respectful workplace policy in all dealings with other departments and external customers.