Operations Associate-1
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com) Position Title: Operations Associate 1 Job Summary Payroll Operations Associate One Specialist is responsible for supporting daily operations and administrative functions, including processing of timesheets, invoices, and purchase requests. This role requires strong attention to detail, effective communication, and the ability to work collaboratively while maintaining accurate records.
Requirements
- Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook
- Ability to navigate between multiple applications.
- Attention to detail.
- Ability to multi-task and work effectively in a fast-paced environment.
- Excellent communication skills; listening verbal and written.
- Ability to meet or exceed productivity and quality expectations.
- Ability to adapt to changes in processes, systems etc.
- Ability to work virtually under minimal supervision, prioritize work and meet deadlines.
- Education: Associate Degree in Finance related field preferred
Nice To Haves
- Experience: 2+ years in operations, or clerical experience.
Responsibilities
- Reviews, verifies, and accurately enters timesheet and invoice data while ensuring compliance with financial policies and procedures.
- Identifies discrepancies, missing information, or errors and escalates issues to maintain data integrity and accurate financial records.
- Maintains Financial Operations by following policies and procedures.
- Create cases utilizing our CRM system.
- Resolve assigned CRM cases.
- Accurately review, verify, and enter data from Timesheets
- Accurately review, verify, and enter data from Invoices
- Creates, manages, and resolves cases within the CRM system, ensuring timely updates and proper documentation.
- Processes purchase requests, reviews authorizations, and maintains organized records of transactions, communications, and case activity in alignment with company standards.
- Process and track purchase requests
- Review Authorizations
- Maintain organized and up to date records of transactions, cases, and communications
- Identify discrepancies, errors, or missing information and report them appropriately
- Adherent to company policies, procedures, and confidentiality standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
